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Best Buy Complaints - Will not answer their phone!

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Best Buy
Posted: 2007-11-20 by Linda Polk [send email]
Will not answer their phone!
Complaint Rating: 100 % with 1 votes
Company information:
Household
676 Houser Drive
Choctaw, Oklahoma
United States
Phone: 405-390-7655

Everytime I call and no matter which store I call at Best Buy, they will NOT answer their phone. I'm trying to see if they have something in stock so I may buy it. If they dont want the customers business then we can go somewhere else. Why do they even have phones. Everyone needs to write or email the corporate office. Lets get Best buy out of Oklahoma.
Comments United States TV, Music & Video
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Comments

364 days ago by Kisstar [send email]
I agree!I am in Texas though and the only trouble I have had with them not answering their phones was late in the day.I found out the best time to try and call them is early in the morning right when they open.I've never had any trouble with anything I bought from them but,their management handles things very unprofessionally!I would go to Wal-Mart to buy music and DVD's but,I recently stopped doing that because I heard that they still sell censored music and movies.Anyway,good luck in dealing with them.
357 days ago by Bill Billy [send email]
After trying 12 (yes, twelve) different stores I finally called an in-store Geek Squad in frustration, to see if one of those guys could manually grab a BestBuy employee and put him on the line to a answer a simple question about stock... Geek Squad didn't pick up either, which fucking amazed me, because how do they get jobs if they don't pick up their phone?

BestBuy does blow. They move into a small town, drop their prices so low that after a year or so they run all the competing stores out of business... then when they're the only game in town they list everything at retail or above...
345 days ago by John Q [send email]
stop crying... your probably the same customer that when you come into the store, and an associate is on the phone, you complain that no one will help you... best buy is usually busy and most employees are assisting people who actually come into the store... so either stop crying or use the website cause that shows which stores stock certain items...

And obviously best buy is the big bad guy... sorry we drove circuit city out of business, along with tweeter...
175 days ago by Hiphopapottimus [send email]
Obviously their priority is the customers in the store. If you were shopping in the store and the associates kept walking away from you to answer the phone you would be enraged. Stop whining and check online to see if they have the item you are looking for...
109 days ago by Laughing At The Nonsense [send email]
Billy Billy,

I do believe the big bad business moving into small tones and screwing other companies, smaller local businesses, under is called Walmart, the evil empire. There are full documentaries available via google free of cost for you to enlighten and educate yourself.

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