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CB Utility Services Review of BES Electricity
BES Electricity

BES Electricity review: Customer Services 1

L
Author of the review
6:52 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

We purchased a building that was supplied by BES Electricity in May. When we told them we where the new owners then the trouble started as they demanded £2080.00 for a un paid bill going back 4 years to a previous tenant. We explained and forwarded legal documents showing the date we purchased. This had no affect they bombarded me with threatening demand letters, TXTS and phone calls several times a day. I have now after 6 months moved to another supplier and what a relief to be shut of BES Electricity. Please be warned this company is the worst out of all the utility suppliers google them for more reviews !

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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BESUtilities
Fleetwood|, GB
Nov 05, 2014 7:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Lettered Board,

We're really sorry to hear you've been having problems with your BES account. Our dedicated online team can look into this if you would please send your details to us: forums@besutilities.co.uk. We're here to help, even if you feel you weren't able to resolve this with us previously.

We hope to hear from you soon.

Thank you,

BES Utilities - Official Representative