Menu
CB Dog Breeders Review of Berich Farms- Bethany Dye
Berich Farms- Bethany Dye

Berich Farms- Bethany Dye review: Sick puppy sold with health guarentee 19

C
Author of the review
3:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife and I bought a bulldog/puggle puppy from Berich Farms, Bethany S. Dye, www.berichfarms.webs.com, 7560 TR 334, Millersburg, Ohio [protected]. The puppy was guaranteed to have no major health problems. If the major health problem was lethal a new puppy would be provided. There was no specific remedy defined if the dog had a major health problem that was not lethal.
We agreed to meet Bethany in Toledo, OH to cut down the drive from our home in Canada. When we arrived to pick up the dog, we noticed the dog to be very calm and almost lethargic, but assumed that she must have just been scared or tired from the ride. Shortly after getting back on the road to head home, we noticed some dead fleas on her despite being given a certificate from a vet dated the previous day which stated that she was a healthy puppy. Upon arriving home, our puppy continued her lethargic demeanor and slept for the majority of the next few days. Upon bringing the puppy for a checkup due to our suspicions, the vet immediately treated our puppy for fleas due to her visible signs. Her diarrhea for each day caused the vet to investigate with a fecal flotation stool test. Even after treatment, two and a half weeks later, her diarrhea had progressed and was now bloody with mucus. Due to the severity of the situation we had to pay for several expensive medications and diarrhea tests to determine the cause of the problem.
The test results showed that our puppy had cryptosporidium which is transmitted by eating infected animal feces, predominantly found in horses. Bethany Dye does breed horses and did admit to us over the phone in a verbal conversation that she does let the dogs roam the pasture and had noticed that some of her puppies had come back to the house with horse manure in their mouths at times. In addition to this, our puppy also tested positive with Coronavirus and tapeworm which also had to be treated with even more medication.
Due to the troubles and bills we have faced with our already expensive puppy (purchased for $850 USD), we requested that Ms. Dye would compensate us for some of the $700 CND in vet bills we have incurred. Although we feel that these problems are of a direct result of her ignorance allowing the puppies to roam free, we only requested that she cover half of our costs. She has ignored many of our phone calls and has been very difficult to communicate with. When we do actually make contact with her, Ms. Dye continues to deny that these issues have anything to do with her methods of caring for her puppies or from her facility. After faxing professional documentation suggesting that our puppy has suffered these conditions as a direct result of the breeder, Ms. Dye has refused to compensate us for our expenses, stress and trouble. As a side-note, she has also indicated on more than one occasion that her husband has left her which suggests that she does feel some responsibility and is looking for another way to avoid compensation.
We cannot make a statement in regard to the condition of her farm due to the fact that we met her to make this transaction, so be your own judge.
We could never have predicted that purchasing our first puppy could produce such a horrible situation and thus feel compelled to warn others that this too can be you if you purchase from a breeder who operates a business in a similar fashion.
Buyers Beware.
Kyle & Chantal

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

19 comments
Add a comment
K
K
kalo137
Camp Hill, US
Aug 06, 2014 9:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We didn't get a puggle or any breed mixed with a puggle. If we did, we would still have done our research as we did the the bulldog. I have had bulldog breeds before. We did do our research, hence why we made sure to buy a puppy with the GUARANTEE considering many of these breeds of dogs do have so many health problems. However, the fact the vet gave us proof this was a genetic defect and we had a guarantee from the breeder which mind you did not state that we would receive a new puppy as compensation. The best she could do is stop guaranteeing her puppies are free of genetic defects. THAT is not having our cake and eating it too. That is being an honest person.

R
R
Roxys mom
, US
Sep 08, 2013 9:22 pm EDT

I purchased a bulldog/beagle mix from Beth Dye it was our first puppy ever and Roxy has brought so much to our family. I have had no health issues at all with Roxy she will be 4 yrs old in March. Beth always answered my questions or concerns during the whole process of getting Roxy.

B
B
Bellaaaz
, US
Feb 22, 2013 1:24 pm EST

Yes you are right. So there are 3 different people on this thread who have received puppies with serious genetic defects from Beth Dye. I truly hope she isn't still breeding because obviously she has no idea what she's doing. She clearly only cares about the money and not the sweet little pups. Beth Dye is a pathetic irresponsible breeder.

D
D
dia3766
, BJ
Dec 14, 2012 6:05 am EST

hmmm considering the person who started the compain said they purchased a bulldog/puggle puppy someone obviously did purchase a cross of that

B
B
Belllla
, US
Dec 11, 2012 9:36 pm EST

We ended up having to get the knee surgery for our puppy we got from Beth Dye. Surgery was 2k+ and she will need medication for the rest of her life. Moral of the story: ADOPT! & Beth, stick to your horses instead of breeding puppies. To the poster above neither I or the other poster purchased a puggle, so not sure what you're referring to.

D
D
dia3766
, BJ
Mar 09, 2012 10:25 am EST

i am sorry kalo you can't have your cake and eat it too, i understand you don't want to give up the dog since you have had it so long but you can't expect to have it both ways. Compelled Just so you know there is a higher risk of genetic defects when you breed a puggle to another dog, but that you would have known that if you read up on the puggle prior to purchasing. ( i own a first generation puggle myself) It is part of a dog owners responsibility to do a little research prior to purchasing, it is not totally the responsibility of the breeder. Any dog can get sick. That is why it is better to buy local less hassles if there is problems. Hope the little guy is feeling better

K
K
kalo137
Camp Hill, US
May 30, 2011 6:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

How is offering me a new puppy guaranteeing that the puppy you sold me will be free of genetic defects? Who in their right mind is going to spend 8 months raising a new puppy and just nonchalantly give it back for a new one? It does not state that in the receipt or guarantee-- I still have it. Yes, you did offer us a new puppy and we told you we didn't want a new puppy we wanted some form of compensation for the puppy you sold us and you gave us a guarantee for. If you were willing to give us a new puppy and that one had a problem as well, what then? Just keep offering us new puppies? Why not just help us solve the initial problem that you guaranteed upon? We are taking care of the knee problem even though we shouldn't have to by ourselves. We have exhausted this "guarantee" issue. What matters is our dogs health, happiness and future.

B
B
Bethany Dye
Millersburg, US
May 30, 2011 6:17 pm EDT

Kalo. If you remember. ..I offered you a new puppy. ..I don't think that can be filed under "not responding" or ignoring or even going back on my word. . to your situation. That is my guarantee and it is clearly stated on your receipt /guarantee.

P
P
puppylover542
, US
May 24, 2011 7:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

If you purchased a sick puppy or want to report a puppy mill, you can share your story with the Humane Society of the United States (HSUS) puppy mills campaign online at http://www.humanesociety.org/forms/tell_us_your_puppy_mill_story.html.

K
K
kalo137
Camp Hill, US
May 23, 2011 12:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We tried contacting Beth and she refused to compensate us. We are going to go through with the surgery soon. At this point, we are not planning on following through with any legal measures just because we no longer live in ohio and it is just a hassle for us now. We love our dog to pieces too. Ours is a bulldog (3/4 english 1/4 american) he started having knee problems at 8 months and we sent her the info from the vets including the documentation that it was a genetic problem. He was still under a year at the time. The surgery will cost several thousand dollars.

B
B
Bellaaa
, US
May 22, 2011 3:29 am EDT

To Kalo: What kind of pup did you get? We got a bulldog/beagle from the same place. We have had her for about a year now & love her to peices. She also has the same knee issue when she walks - her knee pops out of place! Did you seek out legal measures? We were also told surgery is pretty much the only option to correct it.

K
K
kalo137
Camp Hill, US
May 19, 2011 12:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We love our puppy very much. Besides the knee issue, he has not had any problems. We don't blame her for the knee problem, but we are unhappy with the fact it is a genetic defect and she promised us a one year guarantee and she is going back on her promise. As long as you are prepared to know in advance that something like that might happen (she may go back on her word even if you give her documentation for it). like I said, we love our puppy very much and do not regret getting him.

N
N
NorChar
Middleboro, US
May 19, 2011 12:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Oh no I'm thinking of getting a puppy from here

T
T
Tammi Clevenger
Millersburg, US
May 11, 2011 12:32 pm EDT

Something would have to be missing here. I have known Beth for almost 10 years. I have helped here with the puppies and the horses. They are well taken care of. I have seen her stay up all night watching on a puppy/horse/ or any other animal that may have been sick. I know the puppies go out EVERY day. they play all day outside on warm days and when it's cold she has brought them in the house. I use to live there and she had another room mate and we use to take the puppies in and get them house broke and teach them tricks. We alway played with the puppies. I also know what it's like the day a puppy is getting ready to leave. There is alot of work that is done to make sure the puppy is healthy. It is bathed from top to bottom. She don't miss a bunch of dead fleas. :) We bring the puppy in the house for a few days and watch it to make sure it has no signs of anything like a Genetic defect...
So...If you had aproblem with Beth Dye then there is more to YOUR story that you are not saying.

K
K
kalo137
Camp Hill, US
Jan 20, 2011 9:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

... and it's not slander if it's all true and we have the proof. You have been given the proof.

K
K
kalo137
Camp Hill, US
Jan 20, 2011 9:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You gave us a form with a one year guarantee against genetic defects. It did not say SOME genetic defects. We gave you the information from the vet proving it was a genetic defect, found within that one year guarantee.

K
K
kalo137
Camp Hill, US
Jan 20, 2011 9:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Beth, we did contact you. We also sent you all the information in the mail from out vet proving it was a genetic condition AND it was found within one year. We are not trying to slander you, but in all honesty, we DID give you proof and contacted you by phone and mail.

B
B
Bethany Dye
Millersburg, US
Jan 20, 2011 8:36 pm EST

I am horrified that you would let someone post such slander against me. I offered the Canadian couple $200 towards their veterinary expenses..that wasn't good enough. I have no control of someone being taken advantage of by their vet. This puppy passed her first well puppy check. I went out of my way as I hardly ever agree to meet people..they didn't want to travel this far so I spent $50 dollars in gas and also $35 to vet the puppy here to make sure she didn't have anything I was missing. She was on Frontline for fleas as she did spend a lot of time outside playing. Finding dead fleas probably explains that it was working although I bathed and checked her that morning for skin problems or anything that I would not want to send a puppy out with. My dogs are well cared for as my vet explained in a letter he sent to the couple. The bacteria found in her stool was found three weeks after she arrived there. My vet told me that it is commonly found in public water such as pools, etc. It is not carried by horses. I feel very violated and my reputation is very important to me. I have many, many satisfied patrons. I will not be insulted and threatened like they did to me. That was their demeanor in the call they made to me demanding that I pay their vet bill. So sorry. I cannot deal with people like this. This puppy was supposedly lethargic on arrival and now I wonder if it was a reaction to the Rabies vaccination I had the vet give her that morning. I have recently had others act the same way. I rarely have them get the Rabies vaccinations because I sell them before they are three months of age. I someone is reading this complaint I would ask them to call me at [protected] so that I can explain how unreasonable these people were. As far as the puppy with a luxating patella I will tell others to contact breeders and see if they guarantee against this..although it is possible that it can be congenital it is also very possible it comes from picking up a larger breed puppy wrong and dislocating and injuring it.. Not one breeder that I know will guarantee this malady. I do replace puppies with congenital life-threatening defects. I have references for anyone who asks. Respectfully submitted. Bethany Dye

K
K
kalo137
Camp Hill, US
Dec 17, 2010 12:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I completely agree with you. Our dog is not "sick" but he did have a problem with one of his knee caps continuously popping out when he walks. 2 vets have told us this is a genetic problem which Beth Dye promised she would compensate for up to a year after buying him. She has continuously ignored us, told us she would replace the dog (which we do not want!) and that she was going through a divorce and having a very rough time. Since we did contact her within a year of payment and send all the information from the vet, we have not heard back. The condition of the farm when we visited was not terrible, except for the fact that the puppies are all caged up together, pooping everywhere, and who knows how much she actually takes them out for exercise. We love our dog, but the surgery to fix his knee is expensive and not covered by our pet insurance. (We're talking several thousand dollars) We are not opposed to turning this into a legal issue if it comes down to it. What do you plan on doing?