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Please check on your dog IN PERSON while in this kennel's care. My dog, a Rottie mix, started at 70 lbs. when we dropped her off. She had seen the vet immediately before being boarded. After staying there one month, she lost 33 pounds! When I called them to check on her, they told me she was doing fine. After being picked up, my dog continued deteriorating in health. 2 weeks after the kennel I had to take her to a veterinary emergency room. She was in terrible pain and would not eat. The vet was shocked to see my dog so thin, shaking and with a fever...The vet told us that the weight loss was so significant that the kennel should have informed us right away.
I spoke to the owner and staff of the kennel and they were belligerent and completely unapologetic about not informing me that my dog was miserable enough to lose HALF her Total weight while she was in their care! Please DO NOT automatically trust them to take care of your dog. We're still praying that our dog will recover and not have to be put down.
They didn't show the least bit of concern.
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked there for a week till I found out how that place really operated. It is a huge puppy mill. The first 1/2 of the building is where the public can see, that was for boarding. The back 1/2 the public was not allowed to see that is where all the dogs they use for breeding stay. They are in Kennels 24 hours a day. The only human contact was when someone fed them or cleaned their kennels. Most of the dogs were sad. Some would stay as far away from people as possible. They weren't socialized! A lot of them had no clue on how to even act like dogs. They were just there to make the owners money! That's all the owners cared about. The owners could care less about those dogs or their well being! I tried to get help for those dogs, contacting many people with no luck. I cant believe they are still operating their business. Poor Dogs!