Complaint Rating:

Company information:
Bench Craft Comany
Portland, Oregon
United States
Phone: 800-824-8311
www.benchcraftcompany.com

I was solicited by phone by Bench Craft Company to purchase advertising space on a tee marker at a local golf course and the advertising was to be in place for a period of 24 months. A day later the "sales manager" of Bench Craft Company called me and told me he could offer me the same deal at two other nearby golf courses. I accepted his offer and my credit card was charged for 3 separate "contracts" a total of $1125.00. A few days later when I received the "contracts" there were discrepancies as to where the advertising was going to be placed. Instead of a tee marker for 24 months the 2 other ads would now be placed on a bench and on a ball washer and for a period of 12 months each. I phoned to complain. And I felt the products and services had been mis-represented to me and simply wanted Bench Craft Company to fulfill their agreement to me and give me what they had offered me. After being passed from one department to the other in the end no one would take responsibility for the offer and when I said that in that case I would like the credit card charges to be refunded they said the "contract" was "non-cancellable" then they also sent me a letter informing me about the legal ramifications if I attempted to somehow get my money back. I have already contacted my credit card company and will dispute 2 of the 3 "contracts". The attitude of this company is terrible and they are rip off artists of the first degree. Buyer Beware!