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Benaughty.com review: Unauthorized use of credit facility 180

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Author of the review
7:13 pm EDT
Review updated:
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I was offered a 3 day membership trial period if I submitted my credit card details and paid 3.99GBP.
After the 3 day period, I was not satisfied with the site, So didn't bother investigating it any further.
A few weeks later I checked my bank balance and noticed 3.99 plus 24.99 GBP had been debited from my account from the above company.
After notifying them asking for my money back, they refused saying I had used their site and had not notified them in advance to cancel my membership. They would however not withdraw any further funds and my membership would be terminated from immediate affect.
I had never requested ot authorized them to a month membership fee.
I tried getting the transaction cancelled with my bank-they said it would involve cancelling my debit card, which is an inconvenience at this point.
I therefore have no option but to take the matter up with small claims-again a waste of my time, so it looks like this company has succeeded in stealing 24.99 GBP of my money.
How many more people will they scam in this manner before they are removed from trading online?

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

180 comments
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Theaverage122
, GB
Mar 24, 2024 1:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had signed up and used the 1 day trial and realising it wasnt really for me, i tried to turn off auto renew around 4-5 times, thinking it worked as i tried every possible outcome, i left the website only to be woken up with £50 going out of my account.

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Borisz
Tapolca, HU
Feb 10, 2024 4:51 am EST

Hi. Please delete recurring billing! Delete bankcard data from all yours platform! Please delete my profile! My number: [protected]

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beezzz
birmingham, GB
Jan 29, 2024 1:45 am EST

i wanted to use benaughty for one day for .99p as it says however it would not let me cancel the repeat subscription and thus i cant delete my account and benaughty keeps trying to take money out of my account for a service i don't want. i cannot afford for any money to be taken out im currently struggling as it is.

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André Machado
Porto, PT
Dec 10, 2023 6:31 pm EST

I cancel my subscription on January 2023 and stilo being charged every month

Try to contact by email and they answer that is charged over.

But every month they a chave more than 50€

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Eldrwulf
, US
Dec 02, 2023 11:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It's 26/11/23 and I have just had £45 taken from me out of the blue. I have not been using the site for months and do not have an active subscription. They have quire literally stolen money straight out of my account

DO NOT EVER TOUCH THIS SITE

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D565
, US
Nov 28, 2023 4:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

I'm not sure how I keep getting billed! I asked this company to stop. I even sent an email asking to end billing. Last name is Bolds please end this immediately! Immediately

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Steven Brian Hoffman
Bridgeport, US
Oct 11, 2023 12:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm trying join BeNaughty website ...When I get to email address it won't allow me to insert my email address

macmeda83@aol.com

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Anand Batoyun
, US
Sep 12, 2023 3:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

[protected] Registered user? I don't like unauthorized withdrawals from my account! I would like to cancel this service

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Royyy
, US
Sep 03, 2023 11:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have used the site for as long as I wanted but I can't cancel the repeating billing.

When trying to cancel it shows a number to call, but the number does not work.

User ID: [protected]

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Keept1 Down11
, US
Aug 23, 2023 6:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yeah, I'm here again, they've taken around roughly 176.24 dollars put of my bank account, of coure I've once more trued to resolve this but the company would deny and said I've had already. They've alsp been using dtsrct to take money out of my account which is honestly getting old at this point I know.

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Niks244
Auckland, NZ
Aug 19, 2023 9:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

After canceling my subscription in July I keep getting charged ( its now august) also no way for me to remove my profile.

I have been charged twice since I subscribed in July and canceling the subscriptions has no affect. This site is a scam why I want to be removed and stopped my subscription.

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Keept1 Down11
, US
Aug 08, 2023 10:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Many times I've complained about this bloody company wherr they keep taking my money out, even after leaving them! They also use another acc to take the money so it seems like they're not taking as much!

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Austin Chue Zhi Hao
, US
Jul 22, 2023 5:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had called many times to the benaughty website and they mentioned that my account had been unsubscribed but money was deducted every month? How is that possible and what do I need to do?

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Muhamad Sodiq01
, US
Jul 18, 2023 4:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

return my money back, I'm not active on this app because it's cheating, I want to get out of here, I can't get anything, can't I cancel my debit card, don't want to deduct money from my acc, you understand right?

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Emmanuel Brooks
, US
Jul 11, 2023 11:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I signed up on June 29th, 2023 at 4:50 PM as User ID [protected]. I applied for the 3-Day Trial Membership, but now I'm done with it, and I want to remove my account, but I have to cancel the repeat billing of my subscription first. But each time I do that, I'm sent to call a support number, and the support keeps extending my trial instead.

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Gavin Makekau
Kapolei, US
Jul 06, 2023 12:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is not fair what is the point on going to deactivate my charges. My rebill for your site just charged me and I’ve been trying to unsubscribe. I just don’t have the money to pay for any of this please cancel this now. My id is [protected]. Please do it soon

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WinWin111
Alberta, CA
Jul 03, 2023 12:58 pm EDT

I would like to remove my photos, and all accounts off Benaughty, Naughtydate, Imnaughty and Momsgetnaughty immediately. I only signed up for Benaughty and somehow I’m also a member of the other websites, whih is so wrong, and you’re a thief.

I already cancelled repeat payments for all those mentioned websites. If you try to charge me, I’ll report you, and sue you.

Account name is Wing, email: emvany.1188@gmail.com.

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Lorner123
, US
Jul 01, 2023 6:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I tried this site and now it won't delete my account and they also are trying to charge me after I canceled my membership and subscription

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Keept1 Down11
, US
Jun 25, 2023 8:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Once again, they've taken money even when I've unsubscribed from said website

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Jimmyp47
Melbourne, AU
May 09, 2023 12:19 pm EDT

I cancelled the billing as mentioned on their site but still taking money every month. It's pathetic would never recommend this service ever to anyone unless want to chat with soulless bots. Dodgy money taking scam. They never help just keep taking my money. Pathetic!

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Jonathan Hendricks
, US
May 09, 2023 3:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi

jhendricks411@gmail.com

I have sent multiple emails from above email and haven’t been using this service for over a year… please cancel my account I don’t have a job anymore to pay :(

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Muhammad Farid Tumiran
, US
Apr 04, 2023 6:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hai i want to cancel my subscription for

User id: [protected]

Email: mfaridtumiran13@gmail.com

Ticket id: [DPD-[protected]] immediately today..

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Teddy33
Kuala Selangor, MY
Apr 02, 2023 8:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Pretty sure that be naughty is a scam, can't cancel the subscription and remove account.

User id: [protected]

Start on 17/3/23. Please do the cancellation, if not I will just call the bank for fraud.

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cainjake2
, US
Apr 02, 2023 6:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

So many fake people on there so I decided to cancel repeat billing but the final step won’t work the billing doesn’t cancel

Can this be solved please it seems impossible to cancel membership on the site and I don’t want to be charged next month

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Willis so
, US
Mar 11, 2023 9:28 am EST

我按照退訂流程,但還是沒有辦法退訂,我希望可以把我的訂閱方案給取消掉,然後一直發垃圾郵件,希望能幫我快速解決問題,感謝

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GerardMcdermott
Glasgow, Ascension
Mar 12, 2023 5:54 am EDT

I paid your fees last night and not able to even send any messages im not able to chat to anyone ! Why is that if you can sort the problem please refund the money.this is my code [protected] i joine on 1st march

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Raaaaad
, US
Feb 15, 2023 6:32 pm EST

I've been trying to cancel my billing and it hasn't stopped I'd like to cancel the billing because the site doesn't even have like anyone real I'm getting close to just suing it claims that it'll be done within an hour but hasn't been resolved it needs to be stopped cause I need the money

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Yaleforks
Durham, US
Feb 05, 2023 12:49 am EST
Verified customer This comment was posted by a verified customer. Learn more

Unable to cancel recurring subscription, nobody picks up the phone number given when attempting to stop the cancellation. This site is nothing but a scam

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Vilmos Tóth
, US
Jan 31, 2023 9:05 am EST

Hi i wanted to cancel my subscription and delete my account but the site says "thank you for being with us"

I dont wanna renew subscription after 3 days trial

Please fix this because if dont i will contact my bank to ban this renewal i dont think thats the way for the customer

My User ID: [protected]

My subscription ID: [protected]

2023.01.23

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Vilmos Tóth
, US
Jan 23, 2023 4:21 pm EST

And this is my ticket ID: [NLI-[protected]]

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Chris Pietersen
, US
Jan 15, 2023 4:26 am EST

On 7 January 2023, an amount of $74.05 qaa deducted from my visa account. The narrative of the deduction is: act.benaughty.com [protected]. Acquirer: 8522

I am certain I unsubscribed from the dating site with reasoning I've found someone.

This amount is unsolicited

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Danny Gonsales
portland, US
Jan 05, 2023 2:46 am EST
Verified customer This comment was posted by a verified customer. Learn more

I signed up for BeNaughty for the 3 day trial, but it turns out I’m going to be charged every month and that is definitely not what I want. I am just asking if i can please find out a way to not be charged. I don’t want this subscription because I simply don’t like this website and i have found someone that I started dating.

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tobenna
Coventry, GB
Dec 25, 2022 5:44 pm EST

I wanted to use the three-day trial and I got charged for a monthly subscription. Also, as I want to delete my account, it takes me to my billing history, My account name is tobennaonyeo2v

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Eddhim928
Vancouver, CA
Dec 18, 2022 8:33 am EST
Verified customer This comment was posted by a verified customer. Learn more

On the date of 11/12/2022

I signed on the dating site benaughty and there is noway to cancel the repeat billing and remove my account my user no is [protected]

Please help !

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Fagorz
, US
Dec 06, 2022 10:03 am EST

Dear sir,

sub: Membership (refund my payment)

I have already cancel the subscription and remove my account on Oct 26,

But I still got charged on Nov 22

Please give me the refund for this.

Thanks,

Jeremy

ticket ID [WRG-[protected]]

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Darin07
Kettering, GB
Nov 29, 2022 7:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You have debited my account of £100’s of pounds, illegally.

I have sent numerous emails to cancel and tried calling . No response!

If I am not refunded in full, I will take this much further!

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Ahmedilyas
London, GB
Nov 27, 2022 12:17 am EST

I was offered a 1 day membership today if I submitted my credit card details and paid 0.99GBP.

On the exact same day,I was not satisfied with the site, few hours later checked my bank balance and noticed the £0.99 plus an extra £23.08 gone.

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Ahmedilyas
London, GB
Nov 23, 2022 6:48 am EST

Remove me completely from this website, please.

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kiennt1803
Perth, AU
Nov 19, 2022 3:40 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was cancelled all auto-recharge on my account but it's still charged me on this month. Almost account in here are fake and the price is too high.

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Jayb5432
, US
Nov 12, 2022 4:46 am EST

I have tried to deactivate my subscription and automatic billing through the steps online but at the end it tells to me to call a phone number that doesn't work. Please can somebody assist me in canceling my subscription.

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