Complaint Rating:

Company information:
Bell Mobility
Toronto, Ontario
Canada
bell.ca

My original contract of $45 per month for my basic cell phone package turned into $120 for my first bill. Barely used the phone, Bell rep told me they are billing me for 2 month first. So I paid the bill thinking the next one will be $45 or so, but second bill was $110 so I called and complaint, they said I had over usage, which I don't want even argue with them about. Fine, lets pay that one. After been a nice guy of paying about $130 average per month for a basic cell phone plan which I was barely on. I decided to switch to Rogers, Bell told me I need to pay them $400 to break my contract. So I asked to speak to their manager, who told me there is nothing they can do. But if I want to end my contract in the last 6 month, I can get out without penality. So I waited, and waited, in the very last month I called them to cancel, but they said now I own them $200 instead of $400. So I said fine what if I wait until the contract expires with Bell. I shut my phone off, and bought another one with Kodoos. And no surprise Bell billed me again. Crooks of Crooks, you been warned about Bell's business model.