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Bell Express Vu Complaints - fraudulent billing

Review all Bell Express Vu complaints

Bell Express Vu

Posted: 2007-10-22 by Catherine Miller [send email]
fraudulent billing
Complaint Rating:  100 % with 4 votes
I cancelled my account with bell express vu services in aug 2004 when my home was sold. I arranged via canada post a forwarding address.
Now more than 3 yrs later, I have a collection agency calling me that I owe from the bell express vu account over 200.00. I have never left any bills ever unpaid and i have not recieved any correspondence from bell express vu in three years. And now I am harrassed by some collection agency. I feel tbell vu must have fraudulent billing practices or very poor company communication when service is discontinuesd.
What a rip off company.
Comments Canada Satellite & Cable TV
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Comments

163 days ago by Yss [send email]
Express Vu, and all the companies under Bell's umbrella offer the worst service and the worst customer service. I heard that they reconnect the service three months after the disconnection. I have a different problem: we get our services interrupted all the time and therefore the PVR records only 10 minutes of a program. We consider ourselves lucky if we get a TV show recorded in full. And now it has been 4 days without service. The customer service just told us that all the PVRs of the same model as ours are not getting signals. Everywhere. And they don'y even bother to send an email to apologize.
108 days ago by Drew [send email]
The same thing happened to me. When a credit report was run on me is when I found out that I supposedly owe them money! What a rip off!
10 days ago by F Up Billing [send email]
I had my ExpressVu service cancelled due to the bad reception for months, just too busy to call in to cancel. The stupid customer service agent told me the final amount that I am to pay for the cancellation of service. Sure enough, I've received a bill with that same amount, I've made that last payment and I did not received any signals afterward that. A month after, they send me another bill for 25 dollars as if I've never cancelled the subscription, there's no way I owe them anymore money, so I've ignored it! It's been at least a year since that 25 dollars bill, and they sent a collection agency after me? WTF!!

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