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1.6 377 Reviews

Belk Complaints Summary

53 Resolved
314 Unresolved
Our verdict: With Belk's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Belk reviews & complaints 377

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1:06 pm EST
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Belk store manager

I was shopping in the belks in beaufort south carolina and I am here to tell you that a ms. Olszewski is a very rude individual and I will not ever shop in your beaufort belks store again as long as she is there. I didn't know that a belks manager could be so rude and crude to patrons who spend money in their stores. You need to do something with her, according to her employees they agreed that she is rude and not a very nice person. What is belks coming to these days.

Mrs. Rose jeter

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Why The Long Faces
Why The Long Faces
, US
Nov 23, 2012 1:18 pm EST

Exactly how and why was she rude and crude? What did you do? There is always more to the story when complaints have absolutely NO details.

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9:11 pm EDT
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Belk angryworker

store manager shows favoritism and is not always on duty made me come to work and miss class when i tolder her in advancte that i had a class to attend. always stuck with 1 to 9 shifts because they think i dont have a life she did the most rudest thing to this elderly man one day i remember like it was yesterday and if i were to tell the story she coukd kiss management goodbye. human resource is not very friendly you barely hear or see her. my request for vacation was denied but everyone else got to take up to two weeks but thats okay. dont have to worry about me being a customer there.

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4:28 pm EDT
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Belk unfair treatment, favoritism, and unprofessional behavior

The store manager treats her employees, as well as customers with disrespect. She cuts people short and acts as though she's busy about the sales floor when in all actuality she is catering to her favorites. She has a small clique(Mean Girls) I like to call them, which consists of Candy West only one I will name. Candy is one of the maintenance chicks that very rarely completes anything she starts, understandably because of a cut in hrs I suppose. The time spent chatting it up with her people could be spent doing her job. The others behaviors fluctuate depending on the time of day and season. She has also hired a new ASM Tanya NOT SURE OF HER LAST NAME, if I had it I'd give that as well. She's like a Minnie Me version of Debbie Zoha. Tanya has done a better job of getting things done than the store manager, however she talks to people like she's talking to her children(belittling/berating) the staff. Back to Debbie(SM), she runs around like a chicken with her head cut off, which she doesn't needd to if she would just release some control to one of the many managers on duty. Doris/Patrick are the newest managers. They have been excellent in customer care, as well as being considerate of employees. The store is falling apart and I think it's KARMA mainly. Loss Prevention is lacking, therefore merchandise is walking out the doors at a rapid pace. Belks is supposed to be a family environment rooted in good morals/values. No such thing has been displayed to me. The store would be a great success and a better work environment if they would let go of a few bad seeds, mainly(Debbie, Tanya, and Candy).

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12:05 pm EDT
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Belk refund policy, quality issues

I have shopped at Belks for years, but I will not shop there any longer. I, like many people, use my check/debit card when shopping mainly because I live in a Metropolitan area and it is dangerous to carry cash. The last time I shopped at Belks in Bethelehem, Georgia I bought 67.68 worth of clothing. Over the past few years I have noticed that the quality of clothing has gone down. I have had to return items that were under the "Belks" label (disguised as a different label name) that pilled badly after one hand wash and items that actually became stretched with careful washing and would not fit properly around the chest and neck anymore. I was always given the money back on the debit/check card I used without any issues.

The last time I went in, I bought 67.68 in 3 separate shirts/blouses. These items have also become mishapen after carefully following the washing instructions. In fact, one of the items lost fibers that were floating in the sink water and the cloth now has a sheerness to it that it did not have before.

It is a quality issue. So, I want to return them.

The problem is I no longer have the debit/check card I used when purchased. I am being told I cannot get cash back and they would only offer a gift card for purchases in store. This is unacceptable for me as I no longer want to purchase clothing there since I cannot depend on the quality. I was told the store does not have any exceptions to this rule and never gives cash back unless cash was tended, even when a card is no longer valid. This policy is not posted on any signage at the point of purchase, although the back of the receipt simply does not list any cash refund policy at all but only the policy regarding the use of cards.

I feel that Belks is inflexible and unreliable. I absolutely don't want to buy clothing there any more. I would rather shop at SteinMart or Macy's who oftentimes have better sales and prices then Belks.

I have a manager (on duty) checking to see if there is any resolution to this dilemma. Belks has been a part of my shopping experience since I was a young girl. My mother worked there for years. She bought my school clothes there. I bought my "prom" dresses there. It is a part of my memories and I am 57 years old. The store in Decatur, Georgia was a fixture in most city dwellers lives.

But it isn't the same anymore. They don't care about their customers anymore and make shopping with them very difficult. So, after all these years, I have decided not to risk buying subpar product from them and shop where I can get better goods and services.

I just can't afford to have money sitting on gift cards that I may not use for a long period of time and I will not carry large amounts of cash on my person and risk being mugged or held up in a parking lot.

So, goodbye Belk's. You've changed too much and you don't love me anymore.

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8:48 am EDT
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Belk bad management

This is the worst company I ever worked for, period. Managers gossip and show favoritism on a daily basis. They have a different set of rules for associates who are their friends than they do for the rest. I have overheard them gossiping about associates on the sales floor and I think this is so unprofessional. As far as working conditions go, it is a bad place to work. Management is never happy with your efforts and they expect you to do the work of 3 people for very low pay. Now, they started walking around with a notebook to write down exactly what you are doing and how you are doing it! They nitpick everything, even the way I was signing the fitting room log! Instead of micromanaging overworked, underpaid employees they should put all that effort into overhauling their management practices. Do not work here!

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Update by Dixie Chick
Aug 04, 2012 10:18 am EDT

I realize that I am not paid to think but sometimes I just can't help it :)

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FATMAN WALKING
, TO
Aug 04, 2012 10:02 am EDT

This is what happens when you have no Unions to support employees...

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6:16 pm EDT
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Belk in store account payment

I was in Staunton and wanted to make a payment against my account with Belks. While Belks will gladly take your debit card or credit card for purchases, I had no idea that they would not accept a debit card for a payment against my Belks' charge account. I was informed that their in-store policy is to only accept cash or checks. I had already tried to make the payment on-line, however, since this payment was going to be from a different account than we normally pay it from and they only allow for one account, I made the trip to the store. Won't be using my Belks' card again. Paying it off due to such a ridiculous policy. Luckily there are enough other stores around that will get my business...oh did I forget to mention that with a large family, I used to use my account there frequently.

There ought to be a law...if you are greedy enough to take a debit card for purchases, you should be mandated to accept them for payments as well.

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11:07 pm EDT
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Belk hostile work environment

I worked for belk less than a year and was written up numerous times - based on things 'someone else said' - people who knew the truth about events that happened to anyone were too afraid to speak up - because they didn't want to lose their jobs. After working nearly 30 years I never experienced such a hostile work environment. Management participates in gossip; lacks professionalism; the store manager is moody and grumpy; and most of the department managers and associates are disgruntled. The only truly content workers were working part time - or temporary - and didn't care about their jobs in the first place. Management expects a lot of work from all employees - with extremely low pay. It also complains about everything the workers do - and only acknowledges associates getting credit card applications - a corporate mandate - but not the treatment. Also for a management that lies to it's employees - it should not expect to have top achieving sales associates - after awhile - a company cannot get good employees - because they all leave - and word spreads in a small town! I came in to work several occasions to find my schedule changed the night before - and I didn't have to work - or my shift started at a later time. The hr department is a joke - it is as lame as the rest of the managers - and cannot be trusted - the hr manager gossips as much as the managers. This is a terrible work environment - and calling corporate - won't help - if you are considering a job at belk - don't - and if you are still there - run!

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RetailSlave985
Independence, US
Apr 06, 2014 3:55 pm EDT
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Are you sure you don't work at store 304 in Covington, Louisiana? (LOL!) This sounds like my store (except for the H.R. gossiping, our H.R. is awesome)! Our managers pull the same B.S.! If you work your tush off, you get reprimanded for every little thing, even things they make up so they can have an excuse to write you up, so they can set you up to fail. But if you hog the register even when the store is dead, you get patted on the back especially if you kiss up! Also we have two Penetecostal associates who have been told they can't wear long skirts anymore (even though it's a part of their religious convictions), and over three years ago, our regional manager fired an ASM because he was gay! And back in November, we got a new store manager from J.C. Penney and she won't let associates use the restroom unless they're off the clock! She even stands by the restrooms to see who's going in and out of the restroom! This company is such a bunch of Nazi slave drivers, they make Wal-Mart look like a walk in the park!

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8:31 am EDT
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Belk unfair

I have worked for belk for a while now. The company makes a ton of money; however, they do not pay employees fairly. They want belk to be a place where people want to work but they don't want to pay anyone anything either. Their loss prevention positions do not make any money at all. One of the lp's I work with made multiple stops, felony cases, and investigates a lot and only received a 10 cent raise! That lp has saved the company more money than he makes a year! They base the lp's review/raise on what their stores shortage is. If your store doesn't meet the shortage goal you do not get a raise. So that tells you it doesn't matter how many stops or cases you've made they won't give you a raise. ### place i've ever worked for. As soon as I can find another job, i'm out of there.

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12:23 pm EDT
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Belk store management

I have worked for Belk for almost 10 years. I loved working there for a while. Now I hate it. The local managers are put under a lot of pressure by corporate to get credits opened. Charge cards drive our stores. Without them, Belk would go under. The money they make off the cards is incredible. No money is put into the stores for updates, cleaning or for additional employees. Our restroom is nasty, our dressing rooms are filthy, for some reason the floors are carpets and are full of "who knows what". All corporate cares about is selling credit. An employee can be terminated or have their salary cut significantly if credit goals are not made. It is insane. If the general public knew how sorry a company Belk was to work for, they would probably start shopping somewhere else. To corporate, we are all just cattle, associates and local store and department managers. They cannot be pleased.

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7:25 pm EDT
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Belk poor planning on a large scale

I received in the mail an invitation to get a free clinque lipstick at the local belk's store. The ad stated that there was a two week timeline to pick up your lipstick. With one week remaining, I went in to pick up the free clinque lipstick. I was told by the clerk that they were out of lipstick and had been for some time. She stated its first come first serve and when they are gone we will not receive more. Imagine the gall! The company knows exactly how many cards they sent out to customers and they also know that almost everyone who receives this card will want to redeem it. Yet they send only a few samples to each store. This is the perfect example of why this store will never be parisians. Parisians clerks would have gone to the available stock they have in their lipstick and given one anyway although the samples were gone. A parisian sales clerk would have understood that the most important thing is for this customer leave happy. Belk's is evidence that you can't make a silk purse out of a sow's ear. Belks has no class! Of course I knew they wanted to draw me in to purchase other items but instead what they did was make me dislike them even more. Who in management can't figure out that it is a bad idea to say you have something for a customer although you never really intended to have enough for everyone you invited.

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goggyholic
, US
Jul 20, 2012 2:16 am EDT

I'm sure it stated while supplies last. Parisians is out of business. Worry more about the starving children of world instead of your lipstick sample...You make me puke!

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9:01 pm EDT
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Belk company policy

I originally came to this site to complain about an associate at belk. The woman literally yelled across the store, "do you have a card with us?" I told her I thought I did and she asked if she could check. Originally, I was going to complain about her. But you know what? I read the other complaints against this company, and I am not complaining about that woman. That woman was desperate to keep her job. Instead, i'm complaining about this insane belk policy! I understand that belk makes a great deal of money from interest fees. But it seems the focus of the company has shifted from selling quality items and providing exceptional customer service to mediocre items and employees who's jobs depend on your credit. Ridiculous! Belk needs to get a clue. I'm cutting up my card and hope others will do the same.

Also, it would be nice if the company provided new flooring for all belk stores. I've never been into a belk store that didn't have carpet that was caked in chewing gum.

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Ramelle
Weed, US
Apr 05, 2012 10:41 am EDT
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Shop somewhere else OP.

Amen Whythelongfaces.

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Happyjoy
Fredericksburg, US
Apr 04, 2012 8:08 pm EDT
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Shes just saying that she feels sorry for us at this job that we have to pray on peoples credit to keep our jobs and our pay. making a dash to beat the other sales ladies to a customer, they resort to desparate measures. i wouldnt want to support a company that focuses on greed forgeting the needs of the customer and employee. if they arent making corporate richer they get pay taken away hourly. Punishment for not forcing a customer to apply for credit in a horrible economy. Horrible place to work which is why theres such a high turn over of employees. we all wait for something better to come along and bolt for the doors.

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Happyjoy
Fredericksburg, US
Apr 03, 2012 8:58 pm EDT
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When we gather for our morning huddles at this work place thats all we talk about is how many credit cards we opened. the sales team get cash rewards for you applying even if you are declined. theres no focus on a clean friendly affordable store. sales team gets money taken out of their checks if they are not selling as much or opening credits.

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7:52 am EDT
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Belk treating emplyees bad

The management staff is no so mamagement staff they talk down to you and make you do work that they think they are better at doing so they have other people do the jobs that they dont want to do and have other people do the job that that other associates dont want to do and treat you like you are a no so good person and doing double work cause they dont know how to communicate with the associates and treats everyone like they dont know how to do there job and they look at the associates like a number you can get replaced and threating you when it comes to your job and you have to kiss managements behind and be in a "click" with the management to get the special treatment.

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hahamango
Asheboro, US
Mar 26, 2012 8:10 pm EDT

###, I know you know what a period is. Use them.

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10:21 pm EST
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Belk amount owed

I was in the store on thursday and was going to purchase some items, was told that I could not purchase anything because I owed
$9.00 on my bill. Now I have been a good customer with belks and have paid my bill on time and most of the time have overpaid. I was very insulted and horrified that customer service was so cold and uncaring that I have now cut up the card and will never use
Belks again.

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2:02 am EST
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Belk returns

Wife purchases 4 pillows. I returned 2 as they were like using a beach ball. Having the original receipt, they claimed one of the pillows was not on that receipt. They did verify it had been purchased with my master card. (How?). They refunded me fifty cents on the dollar. Two things; the computer obviously had wrong bar code info and/or they are skimming the proceeds. I have forbid my wife from patronizing belk further. I am cutting up my belk credit card w/o telling them.

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goggyholic
, US
Mar 07, 2012 8:07 pm EST

So, you wanted to skim the proceeds...You are an ignorant creep...If it is not on the receipt, it is not on the receipt!

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goggyholic
, US
Mar 07, 2012 8:00 pm EST

You are a freakin' idiot. How did they verify it? By entering your mastercard in the computer. You are returned exactly what you paid by the method you paid. Gone are the days that you could buy something for one price and get more back when you return it. But, if it makes you happy, keep looking for misery and drama...You received what you paid--thanks to Belk's updated system or the manager that looked up your purchase on the computer...

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5:27 pm EST

Belk fraud

Your website is the most difficult of any other sites I use to pay my bill on line. I couldn't remember my password, although I have it written down.
All your site would do is reset my id which I did not need to reset.

Most difficult to find your site to pay bill. I usually get your page to make purchases.

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hahamango
Asheboro, US
Mar 26, 2012 8:14 pm EDT

Perhaps you should place your password, on a sticky note, on your computer screen so you won't forget it. Also, visit the doctor and ask about severe memory loss.

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5:38 am EDT
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Belk belk complaint

Ok let me start out by saying that I had been working at belk for 4 years and they finally decide to get rid of me. Okay well I was glad anyways because really they was trying to get rid of me anyways just to be honest. Ok I get a final warning from being late are you serious for real. I dont understand because really we had a new manager come into the store after the old manager left or got fired or something. I think someone in the store got him fired because he really was doing his job towards the associates. If he got onto you that meant you were in trouble but I guess they didnt like that so they used things against him to get him fired. It is so disfunctional up there. Peope just dont know what is going on in that store. It is a bunch of women up there gossiping about what this person sales are and why they are at the register all the time. What they should have been doing was their job because if they were doing their job then they would not have to had worry about anything else anyone was doing in their department. They based it on all just one department because they shoe department got all the sales. I didnt think that was right. We finally got a new manager and it went downhill from there. It's like soon as she came things started to happen like people starting letters on me saying I was rude and etc but the names on the letter were people that didnt even exist so basically someone was trying to get rid of me and I hope they glad because they got their wish but god is above it all. I would never want anyone to lose their job because every side has a story. I was getting letter wrote on me every month and it really was unnecessary I mean people were being childish. I didnt understand at that time but I see everything clearly now. On another note, when you go and talk to the manager about certain things it is suppose to be confidential but then again why am I hearing about what happens about what I talked to her about. The manager is very close to certain associates in the store and I have reason to believe she was discussing what was being talked about in the office. One incident happened when another associate had to go into the manager's office and do something on the computer or take a conference call and she found out the pay raises and pay cuts on the manager's desk and she went and told everybody in the store how much we are going to make before we even knew how much we made yet. I dont think that was right at all and to top that other people in the other belk stores knew about how much we made also and they come back asking other people in the store saying what department is the money maker in the store. That was really foul and she should have lost her job for that because just because she isn't making that type of money that is her fault not mines. So much jealously was going on the store and they still hold a grudge because they wasn't making that type of money. I mean when you work hard for the kind of work you do you get rewarded. It was so much that goes on and I could not take it anymore. Favoritism in the store was not right, you suppose to treat everyone equal not take someone else's words and dislike that person. I mean every since that new girl came in the department that I was working in it was problems from then on. I was started to be called into the office about stupid stuff why am I not getting alone with people and I was saying what? I had been up there for 4 years and now a problem occur. I just didn't get it but I am glad because god has something better for me planned. People jut stand around talking like it is nothing and something should be done about that. One or two people do all the work in the department. I had recently received employee of the month for july but the manager didn't really say anything encouraging about me that she had seen or wrote, she read what other associates liked about me and why they felt like I should become the employee of the month. I can tell when people don't like me, I wasn't yesterday. Shge didn't like me from the start but she dealt with me because I was a fellow employee for that long. She came from another store and really to be honest when you become a store manager you suppose to know how to do everything not just a couple of things. I mean when you take on that position you become a professional person and that is not what she is. She is loud and talks to certain employees too much in her office. I believe sometimes people just go in there to just complain on other but they do not understand they are hurting people and it is not that serious. I have put up with a lot and I had got to the point where if I had a problem I kept it to myself because if I told her then nothing would had been done about it like for real and that is not the type of company that I would like to working for. I know every job has its days but then again when this stuff keeps happening then someone is not doing their job. People go on their break and stay late for about a 30 minutes or close to an hour and we only get an hour so you know management is not doing their job properly so they say they are. Something needs to be done and that is not right at all that certain people work hard and get no appreciation for it and people that half drag at stuff gets all the glory for things in the store. There is no I in team basically we didn't have a team up there and honestly I am glad I do not have to deal with that anymore being stressed out about the things that other peope have to pick up the slack for other associates that work so hard (Not). One incident that happened was last year when we had a leak in the stockroom and the tiles were leaking more in one place back there. It had mold on certain tiles and towels were back there, wet floor signs, mops back there. I mean we are supposed to be the associates you are suppose to look after our safety and all they cared about was us making our sales goal. It had a mildew smell when you walked into the store and that was ridiculous. Two of us decided to write osha so that they could get it fixed and they finally did but really they only repaired it not fix it.. The tiles then became wet again when iy heavily rained back there and we kept telling them about it and they kept holding it off. The smell had us gagging and plenty times we almost fell back there in the stockroom by the water on the floor had seeped through the towels and the towels began to have a smell on them. Now that was disgusting and buckets were back there filling up where tiles had leaked through. I took pictures of it and should have sent it to osha but I didn't because they said they were going to get it fixed. Management does noty care about anyone but themselves and they ought to be ashame of themselves but all they want is that money. Belk policy is that the customers are always right but what about the associates because we do have a choice, too and also we help make that store look the way it does. I just hope this touches someone heart after all the things I had to endure.

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hahamango
Asheboro, US
Mar 26, 2012 8:16 pm EDT

Too long. Needs paragraphs.

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6:49 pm EDT
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Belk unprofessional

Belk's in gulf coast town center... Very unprofessional employees and manager! Had sales on purses and employee was moving them to a lower discount/sale price. She told me "all these r moving to the $9.99 rack if u like any of them". They were very nice and I found one that I liked. I asked her "these r $9.99?" she said "yes but the ones on the floor here r $19.99". I found one of those for $19.99. Walked around for a few and employee (Lois) was showing me some others that were also $9.99. After I decided to get the 2 that I liked and went up to the register, the cashier rang them up at $29.99 and $19.99. I said no and explained what I was told and even went to show here where they were located w / the $9.99 sign. She took the sign down and said they sale didn't start til 2pm... It was 1 pm and still, that was the price listed. We finally got the manager and the manager told me "sorry, it's not $9.99 but 40% off". I told her that wasn't what I was told and she told me "take it for that or don't"! I have never had a business put items up w / a sale price and then doesn't honor that price! Instead of losing $10 they lost a $30 sale and a customer! I will never go back and neither will my friend that was w / me. How very unprofessional of "belk's"!

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Happyjoy
Fredericksburg, US
Apr 03, 2012 8:54 pm EDT
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i work at one and the sales even confuse us when we are marking and lableing. I hate it. why not make things simple and easy for the customer. and you get 5 different responses when you ask someone a price or what the sale is. i have seen things go on sale for 9.99 then the next day its a doorbuster sale for 14.99. hike up the price and still call it a sale. im starting to see why most employees are leaving. when you loose customers you loose money, no money means no hours for us to work. Go to Khols or Ross, name brand for better price.

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hahamango
Asheboro, US
Mar 26, 2012 8:18 pm EDT

How can you complain about other people being unprofessional when you type in all caps? Hypocrisy.

Modern.Southern.Greed
Modern.Southern.Greed
, US
Sep 23, 2011 3:59 am EDT

You are absolutely right. You would get a better and cheaper deal at a flea market, because the buyers only paid $3-$5 dollars for that purse.

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3:45 am EDT
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Belk do as I say, not as I do.

As an employee at belk, I can safely say that nothing is ever good enough. So you get your sales and credit apps, great! Now you have to do more and more and more to maintain that to keep managers and regionals off your ###. The same can be said for sales. So your store/area does a great job and goes higher than your sales plan. You don't even get a thank you or great job it's, "great now do it again everyday. " so as the ceo's and regionals pad their pockets from all of your hard work and pay you minimum wage. So you have to do janitorial work, stock, merchandising, endless tasks, and customer service all while maintaining your sales per hour, your credit apps, r. C. C. , and take customer's s***. Then only to have your staus check/review to find out you are getting a pay-cut. Then realize this entire company is a crock of bulls*** and sucks your soul away. So if any of you belk employees out there feel the same way or would like to vent your endless frustrations, please feel free to comment.

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Update by Modern.Southern.Greed
Sep 23, 2011 3:46 am EDT

I totally agree, the way this company treats their associates and is then transposed on to their customers. Then the execs sit behind their desks in their plush offices scratching their heads and asking, "Why has our R.C.C. score dropped so low?" Wait...I know the answer. You make them clean up customers ###, literally and figuratively. Then cut their pay and wonder, "Why is associate turn-over so high?" To all these questions there is a very simple answer...Respect. If you would increase associates pay and hire more associates, so associates don't have to do 3 jobs in 1 and foremost, treat them with dignity and respect. Then they would exceptionally nice to customers, no matter how rude they can be. Which, would increase sales and spread positivity about the whole company. Any other Belk associates have any comments on this subject?

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Happyjoy
Fredericksburg, US
Apr 03, 2012 9:07 pm EDT
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To OUR FEES, this is a complaint page (guess thats why they called it Complaints Board) so everyone has a right to rave about their issues. in an economy like this its hard to get the job you really want and your stuck with what you can get until something better comes along. if i had read this page before appying i would have never worked for them. i just started a few days ago and its horrible. i did not know there was so much wrong with this company. They show lack of respect for their employees and take from paychecks if sales arent great. you cant play with peoples money like that when we have bills to pay. Thank goodness i have another job lined up. this is just something to fill the gap.

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our fees
Charlotte, US
Jan 29, 2012 7:13 am EST

And, I take it, YOU have NOT made ANY effort to better your situation. You could look for a better job, but I don't think you will find one. I would bet a paycheck on the fact that you have looked half heartedly, if at all, and you could not find a better employer that is more willing to accomodate its employees, nor pay better. Or are YOU one of the many LAZY employees in todays world that just wants to complain because YOU cannot perform in todays market? MY ADVICE... Find Another Job, and a better employer, STOP ###. Or, What A Concept, Just DO YOUR JOB!

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RIP Common Decency
103 S. Main St., US
Sep 23, 2011 2:43 am EDT

Executives in this company with genuine intentions are few and far between. It is sickening that these people can sit in front of someone and justify giving a hard working individual a HEALTHY pay CUT... the individual that is on the front lines, working hard for how long (doesn't matter) ... putting dollars in the register that only certain few reap benefits from at the end of the day, while "seasoned managers" (the certain few) sit in offices and talk s*** about everyone on payroll.
This company needs to get it together, take a hard look at itself, and ACT on a change! It starts from the top... I hope those walking stores in their suits hear some of these voices of the THOUSANDS of loyal, hard working employees that make this company those billions in revenue! Without your people, you have NOTHING! And you're losing the good ones one by one!

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Belk their policy on late payment

I called the customer service department wedesday about 3:30 pm. Spoke to jackie I think because I spoke to two people that day. I was told that if I did not pay my bill which was $18.31 on time it would cost me $18.31 and maybe $1. Oo. That really made me upset, one this was the first time I was going to be late and I have been a customer since 1989. I told the person that I was talking to that you were thives, that is stealing money from people and closed my account. She said if you would payed your bill on time you would not have this problem, she was and is rude and she was a superviser, she needs to react to the customer which was me in a better way. The person that closed my account is the one i'm writing about. I think you would want to keep a person like myself by giving a grace period instead of losing her bussiness because of your ridicolus policy.

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goggyholic
, US
Jul 20, 2012 2:07 am EDT

Also, pay your bills. That would help a lot!

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goggyholic
, US
Jul 20, 2012 2:06 am EDT

O, K, , you freakin' idiot. Learn to spell so people will understand what you are saying...Did you call the Belk customer service or the G.E. credit customer service?
Belk employees try to help, but they can't help deadbeats. Learn to spell, you ignoramis...

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Belk denial of injuries at work resulting in denial of workers compensation benefits

I have been an employee of belk in savannah, ga for several years and injured my back while moving stock. I was unpacking boxes and could not stand back up because of the pain. A co-worker of mine was standing there and I made her aware of what was going on. She called the asm who wrote up the report and told me to go have it looked at. I went to the er and was then referred to the orthopedic doctors that are on our panel. After only a couple of visits, belk has decided that I faked the injury and my workers comp benefits were denied. I have been fighting this for almost a year and paying out of pocket for medical bills. The injury is in the back and is mostly soft tissue strain and also now severe sciatica. They are claiming that there is no way I could have received these injuries as a result of bending over unpacking boxes. If anyone has had similar experiences at belk or with risk enterprise management, the insurance carrier, please let me know.

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TLSM
Columbus, US
Jan 17, 2013 2:30 pm EST

Oh my gosh, you know I was hired as sales there I won't say what line, and they told me they were going to
bring me in the back way? Whatever that is, and I had worked for them before and it was fine. (another location) Well
I spoke to my atty and since they told me I couldn't make commission yet, even though my background check came back
fine, they told me that I wasn't in their system on payroll, so that being I wasn't in workman's comp. My atty told me Not
to go back until I was put in the system, I asked them when I would be in the system, and they said a week or so, I asked
them to call me when they got that added in, well they did Not, and I am NOT rehireable. I am glad though at least I can move on with my life.

Oh my goodness I wouldn't work for them even if someone gave me a million dollars, they are bullying company and
not nice at all. UNBELIEVABLE! Never ever had this issue, and I really don't care to shop there anymore either.

Belk Customer Reviews Overview

Belk is a popular online retailer that offers a wide range of products, including clothing, shoes, accessories, beauty products, home goods, and more. The website has received a significant number of positive reviews from customers, highlighting its excellent customer service, high-quality products, and user-friendly website.

Many customers have praised Belk for its fast and efficient shipping, with most orders arriving within a few days of purchase. The website's easy-to-use interface and intuitive navigation have also been commended, making it easy for customers to find what they're looking for and complete their purchases quickly.

Belk's product selection has also received high marks from customers, with many praising the website's wide range of options and high-quality products. The website offers a variety of brands and styles, making it easy for customers to find exactly what they're looking for.

In addition to its excellent products and customer service, Belk has also been praised for its competitive pricing and frequent sales and promotions. Customers appreciate the website's affordability and the many opportunities to save money on their purchases.

Overall, Belk is a highly recommended online retailer that offers a great selection of products, excellent customer service, and competitive pricing. Whether you're looking for clothing, home goods, or beauty products, Belk is a great place to shop.

Belk In-depth Review

Website Design and User Experience: The Belk website boasts a sleek and modern design that is both visually appealing and user-friendly. Navigating through the site is a breeze, with intuitive menus and clear categorization of products. The search function is highly efficient, delivering accurate results in no time. Overall, the website design and user experience are top-notch, making it a pleasure to shop at Belk.

Product Range and Variety: Belk offers an extensive range of products across various categories, catering to the diverse needs and preferences of shoppers. From clothing and accessories to home decor and beauty products, there is something for everyone. The variety of brands available is impressive, ensuring that customers have plenty of options to choose from. Belk truly excels in providing a wide product range and variety.

Pricing and Discounts: Belk offers competitive pricing on their products, providing great value for money. The website frequently features discounts and promotions, allowing customers to save even more. Additionally, Belk has a price match guarantee, ensuring that customers get the best deal possible. With attractive pricing and generous discounts, Belk is a budget-friendly choice for shoppers.

Customer Service and Support: Belk prides itself on delivering exceptional customer service and support. Their knowledgeable and friendly staff is readily available to assist customers with any queries or concerns. The customer support team can be reached via phone, email, or live chat, ensuring prompt and efficient assistance. Belk's commitment to customer satisfaction is evident in their outstanding customer service and support.

Shipping and Delivery: Belk offers reliable and efficient shipping services, ensuring that customers receive their orders in a timely manner. The website provides clear information on shipping options, including estimated delivery times and costs. Belk also offers free shipping on qualifying orders, further enhancing the shopping experience. With reliable shipping and prompt delivery, Belk ensures customer satisfaction.

Return Policy and Refunds: Belk has a flexible and customer-friendly return policy. They offer hassle-free returns within a specified timeframe, allowing customers to return or exchange products without any difficulty. Refunds are processed promptly, ensuring a smooth and seamless experience for customers. Belk's transparent and customer-centric return policy is commendable.

Quality of Products: Belk is known for offering high-quality products that meet or exceed customer expectations. The website provides detailed product descriptions and specifications, allowing customers to make informed purchasing decisions. Belk partners with reputable brands, ensuring that customers receive products of exceptional quality. The commitment to quality is evident in every aspect of Belk's product offerings.

Customer Reviews and Ratings: Belk encourages customers to leave reviews and ratings for products, providing valuable insights for potential buyers. The website prominently displays customer reviews, allowing shoppers to make informed decisions based on the experiences of others. Belk values customer feedback and uses it to continuously improve their products and services.

Loyalty Programs and Rewards: Belk offers a loyalty program that rewards customers for their continued patronage. Members of the program enjoy exclusive benefits, such as early access to sales, birthday rewards, and special discounts. The loyalty program enhances the overall shopping experience at Belk, providing additional incentives for customers to choose Belk over competitors.

Social Media Presence and Engagement: Belk maintains a strong social media presence, actively engaging with customers on platforms like Facebook, Instagram, and Twitter. They regularly post updates, promotions, and customer testimonials, fostering a sense of community and interaction. Belk's social media engagement enhances the overall shopping experience, allowing customers to stay connected and informed.

Overall Shopping Experience: Shopping at Belk is a delightful experience from start to finish. The website design and user experience are exceptional, making it easy to find and purchase products. The wide range of products, competitive pricing, and generous discounts ensure that customers get great value for their money. The outstanding customer service, reliable shipping, and customer-friendly return policy further enhance the overall shopping experience. Belk's commitment to quality, customer feedback, loyalty programs, and social media engagement make it a standout choice for shoppers.

Comparison with Competitors: Belk stands out from its competitors in several aspects. The website design and user experience are superior, providing a seamless and enjoyable shopping experience. The wide product range and variety, along with competitive pricing and generous discounts, give Belk an edge over its competitors. The exceptional customer service, reliable shipping, and customer-friendly return policy further differentiate Belk from its rivals. Belk's commitment to quality, customer feedback, loyalty programs, and social media engagement make it a top choice among shoppers.

Accessibility and Mobile-Friendliness: Belk ensures accessibility and mobile-friendliness with a responsive website design. The website is optimized for various devices, allowing customers to shop conveniently on their smartphones, tablets, or desktops. The text and images are appropriately sized and formatted, ensuring a seamless browsing experience for all users. Belk's commitment to accessibility and mobile-friendliness is commendable.

Security and Privacy Measures: Belk prioritizes the security and privacy of its customers. The website employs robust security measures to protect sensitive information, such as encryption technology and secure payment gateways. Belk also has a comprehensive privacy policy in place, outlining how customer data is collected, used, and protected. Customers can shop with confidence, knowing that their personal information is secure with Belk.

Company History and Reputation: Belk has a rich history and a strong reputation in the retail industry. With over 130 years of experience, Belk has established itself as a trusted and reliable brand. The company's commitment to quality, customer satisfaction, and community engagement has earned them a loyal customer base. Belk's long-standing history and positive reputation contribute to its appeal as a reputable retailer.

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Contact Belk customer service

Phone numbers

+1 (866) 235-5443 +1 (800) 669-6550 More phone numbers

Website

www.belk.com

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