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Belk Complaints - Do Not Shop at Belk unless you support the reasons they fire associates! Do you want to be strong armed into opening a Belk Charge!

Review all Belk complaints

Belk

Posted: 2009-06-04 by   FiredfromBelk
Do Not Shop at Belk unless you support the reasons they fire associates! Do you want to be strong armed into opening a Belk Charge!
Complaint Rating:  100 % with 6 votes
Company information:
Belk
2801 W Tyvola Rd
Charlotte, North Carolina
United States

I am proof that you can be fired from Belk for not getting enough instant credits. I worked for the company for 13 years and never was written up for anything!! I missed my goal in this wonderful economy by 2 and am now unemployed. I can not believe what a horrible company they are. The other thing is they did a major pay cut and pretty much brought most employees down to minimum wage...
Glad you cut up your card. To those that aren't having trouble now with instant credits unfortunately some of those employees are racially profiling and giving free gifts away knowing the person won't be approved but wants the gift (cosmetics). People are taking credits applications to the streets to save their jobs!! Sad and SHAME on BELK.

As a customer I hope that you will express your concern to the Belk Brothers who obviously don't care. Almost every member of management in our store smokes...and they are usually outside every 10 mins or so...That is really productive time for your business. I know they are picking and choosing who they fire and I hope ppl start to think twice about getting together and suing them. If you are fired for this make sure you apply for unemployment until you can find something else you WILL get it. It won't be much but it is something. Also Cobra is not bad right now thanks to Obama...the company will have to pay 65% of your coverage!! Please comment on this and any other Belk complaint to keep up in the rankings!! Thanks for your time. :-)
Comments United States Department Stores
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Comments

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 276 days ago by   disgruntledEmployee +1 Votes
The credit app thing is ridiculous. I work at a store in Ga right now, it is torture to "trick" people into getting credit apps, I guess I am one of the lucky ones to be in the "inner" circle because I usually never make credit goals and I still have a job. They require you get one every 8 hours. That is one every shift for us. So if I do not get one And then they want us to do the job of three people. Other than saturday I am in charge of Mens suits, Men shoes, Childrens Shoes, and Mens dress shirts. That is horrible, considering I have to find someone a shoe while someone else needs to be fitted for a suit. Thank goodness I am still in college and not going to be doing this much longer.
 262 days ago by   vintage +1 Votes
I currently work at a belk as well and while i work at a larger store now, i started out at a tiny store where belks was one of the main dept stores. Trying to open a account there was like pulling teeth. At one point my manager told me i could not go to lunch until i had gotten someone to open an account. Ridiculous right?!
Even now at a larger store with the economy being the way it is, ive seen a drop in people wanting to open accounts etc. Yet the belk corporate suits fail to see this and dont adjust the number required to open.
I have actually stopped shopping at other stores (ie. Victorias Secret) that hound you to open a charge account. Being asked repeatedly thru out the transaction even after saying no thank you is such a huge turn off.
Having your job rely on how many credit card accounts you open a week is ridiculous and i want everyone to know what we have to go thru to keep our jobs.
 177 days ago by   B@@ +1 Votes
You are absolutely right!! I go through the exact same thing where I work.We have people that take credit card applications home with them and try to con people outside of work to fill out applications. We even had one lady that signed up a person with Alzheimer's for a credit card. When the persons daughter found out she was livid and I dont blame her.I have suspicion that some of the employees are offering extra discounts or merchandise to customers so that they will apply for a charge card. How else does the same 2 or 3 employees always get huge amounts of applications when the rest of us are begging people to apply and still cant get them???
Our store manager has started making us take back items (for refund) that were not even purchased at a Belk store.We have refunded for items that were a JC Penney brand and even a pair of shoes that were a walmart brand...he says its not our dollar!! It will be when the store closes down because of poor business management and we no longer have jobs!!
Our store manager also encourages bad customers by giving them gift cards when they curse at the employees and are obviously trying to get something for nothing...even the people that physically hit employees have been rewarded for that behavior with gift cards to make them happy at any cost!
I dont know about the store where you work but where I work if you get say a $2 raise at your review...well the economy has slowed and your sales dropped and you arent getting your credit applications?? Next review they take that raise and then some away from you!!
 84 days ago by   POOCHIEHONEY 0 Votes
I have worked for over 40 years now, and I can verify that BELK is the worse out of several jobs I have held. Management undermines employees, pressures them without ceasing over the credit card solititation, "lies" continuoulsy with "threats" over things that are against the law ie: if you do not take an hour lunch/dinner it will be deducted anyway! Never a kind word from management, and the push to collateral duties is riduculous considering the pay. I was, at one time, in management with this company many years ago, and IT WAS NOT LIKE THIS. It seems that with the "greedy kids" being at the helm things have radically changed for the worse for anyone employesd with this company. The stress is astronomical. I know of a group in California that sued their company over "stress". Perhaps it is time to ban together and do the same. What would also stop this nonsense is a UNION. Then management would have to show compassion and "fair play" among the workforce. Remember what is driving all this is GREED, pure and simple with no regard for human welfare of the workforce. HR is a joke withint this company as well...they do not know the defination of the position: HUMAN RESOURCE...
they have taken the "HUMAN" out of it. The whole thing is just sad, and I think that everytime you have to solicit a "credit app" you should tell the customer "WHY"...tell them your job is at stake...it's the truth, and perhaps they will begin to see what BELK is really all about.

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