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Beechstreet Insurance Complaints & Reviews - lack of quality

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Beechstreet Insurance

Posted:    frustrated patient

lack of quality

Complaint Rating:  80 % with 10 votes
Contact information:
Wells Fargo/Beech Street
United States
They have one of the lowest approval ratings of the Health Insurance providers that I reviewed online. Yet, many companies go to them for cheeper rates.

Has anyone else had experience with these companies regarding their handling of Health Insurance for your company?
Comments United States Health & Life Insurance
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 5th of Apr, 2010 by   Patient withour a preferred provider +1 Votes
They appear to be the worst company that I have ever had to be under as an insured patient. In the STATE of Maine they have not even one preferred provider or hospital. NOT EVEN ONE.

The disclaimer on the Beechstreet website is awful, and scares the providers into thinking that Beechstreet is fraudulant. No one appears to want anything to do with Beechstreet Corp. in the State of Maine.

They are the third party admin. for WELLS FARGO INSURANCE... That stinks!!!
 23rd of Jul, 2010 by   Credentialing 0 Votes
What is Beech Street?

Beech Street is a corporation that offers “...one of the largest PPO networks in the nation, comprehensive healthcare management services, and an array of cost containment products and services that provide a total solution for our clients and their members.” According to their website they are “Always Exceptional. No Exceptions.”

One would assume that they credential all of their providers carefully. Here, in fact, is a quote from a Beech Street customer representative, in response to a question concerning board-certification and recredentialing:

[These are quotes from original documents, which can be made available upon request at: stopbeechstreet@gmail.com]

“Yes, all doctors that are participating with Beech Street are board certified physicians. We have a 2-4 month credentialing period to ensure correct information and participation eligibility. We also
re-credential all of our physicians every 3 years.”

How do they re-credential their doctors?:

“We do not do credentialing in house. We outsource this service to a company called Ingenix/Aperture. Mandatory information needed to keep the providers contract valid will be either given from the provider or the provider will be termed.”

Ingenix was then asked if they had provided the credentialing for a specific doctor, as Beech Street indicated was the case. Here’s what Ingenix wrote: “This fax will confirm that...Aperture Ingenix never did the credentialing for [...] with Beech Street insurance.”

Maybe, in this case, Beech Street did the credentialing itself?

As of June, 2010 - these were the expiration dates of the most recent documents they had for this doctor: July, 1994; December, 1994; and August, 1995.

The most recent documents on file were - 15 years old?

Beech Street’s position is that they have met all of their contractual obligations.

Is that the credentialing that one would expect from Beech Street? Is that how they usually do their credentialing?

“Always Exceptional. No Exceptions.”
 24th of Jun, 2011 by   Joseph Pavia +1 Votes
I did business with shady...Evan.1-855-630-1700..#108..I cancelled my insurance well within the limits...I want $141.00 back. Today...
Corehealth Insurance...Fairmont Specialty...certificate # flm014585...effective date...6/4/2011...Insured..Joseph Pavia..Beech Street A viant network
emdeon payor ID..39182...customer support...1-800-279-229-...I have contacted Dept.of Insurance...I have filed a complaint...Please respond..
I want my money back...Joseph B Pavia... paviajoeyjoey@aol.com 1-517-282-7367
 12th of Aug, 2011 by   Stephen_S +1 Votes
They are a very poor company and should have their license to even sell or provide insurance to be revoked and have criminal charges levied. They are not an insurance company they are just a scam taking your so called premium and doing nothing.
Now facing a $6, 000 bill from a hospital emergency room visit, I have little recourse but to pay. I will hope the the US Attorney General would open an investigation into fraud and send the company officers to PRISON for LIFE!
 27th of Jul, 2012 by   rolson 0 Votes
My doctor stopped using Beech Street 15 years ago because they are crooks. When I submitted my claim to my ins co, my insurance co sent it to Beech St. who they brough on as a"silent payor" and didn't tell any insured member about it! Beech St then said he was a "current provider" and had a contract to prove it! I got a copy of the old contract and it was dated in 1995!! Beech St is maintaining all providers contracts even if they have expired. So Beech St paid me $345.00 out of my $4, 500.00 bill for my 2011 surgery and my insurance co said, well if Bch St says's he a provider then we have to accept he is a provider. Aren't silent networks against the law? I appealed, wrote letters, tore my hair out, but Beech St. is using out dated medical provider's names who aren't even members and won't take the dr's name off!!! WHY?? Beech St sells their lists of providers to insurance co's based on the volumn of dr's. The more they sell the more money they make. So I called many doctors listed in Beech St provider manuel and asked them if they were Beech St members. THEY ALL SAID NOOOO! I really believe a class action law suit needs to be generated. But where to go? Where to start?
 24th of Oct, 2012 by   tamia 0 Votes
I am actually speaking to my lawyer about this company so he can direct me to what I need to do to get my money back. I'm going through this crap with my job and it's actually a billion dollar company who gives this crap to part timers and because what Beech street charges is low rates. Sad
 8th of Jul, 2013 by   Tdizzel 0 Votes
I used beech street back in 2010, because I am a small business owner, my then 8 month old daughter had to hav some reconstructive
Cranial surgery, which beech street should have covered, I paid the an
Insurance premium of 308.00 a month for and my family, my doctors submitted
The bill to pay for my daughters surgery, and I would call every month for a year and a half
And they would keep telling me that we behind on paying claims, to make a story
Short, they never paid, and I am now paying
An 11, 000.00 bill, that I should have only owed a co-pay, I also would like justice
For me and my daughter and would like to be included in any case or class action lawsuit.
I kept track of every person I talked with and dates at beech street, if any one has any information to help us please contact me at actdistributing@aol.com

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