Complaint Rating:

Company information:
Bedrock Stone & Paving Inc.
United States
bedrockstoneandpaving.com

This Company Needs to be stopped - I called this company for an estimate on stone work to be done in the front of my home. They were very quick to come by to provide the estimate. The salesman was very charismatic. We discussed a potential design of the walkway and was I told that I didn't have to decide at that moment, that the 'foreman' would come out before the job started and we would do a dry run of the design together. I was satisfied with the estimate and with the 'promised' start date. I gave the salesman 10% down and we both signed the contract. This was a Friday night. The salesman told me to call him the following Tuesday to confirm the start date. I did and was told he would call me in a few days to confirm. This went on for weeks. The last time I called, his voice mail box was full and no further calls were returned. I called different phone # and spoke to who I believe was the foreman. He also told me he would call me the next week. No call. I called again and was told they would be in Mississauga the following week and would call me the day before they would start and that I did not have to be home. I proceeded to remind him that the salesman said they would do a dry run and that we didn't decide on the design. He proceeded to yell at me and swore at me. I have received no further communication from this company. 2 emails have not been responded to. I know the reputation the construction industry has so I made sure I checked them out with Better Business Bureau before I even called them. Unfortunately I entered the wrong district or spelled their name wrong because when I checked them out again after signing the contract there were numerous complaints, and had actually been charged and convicted for unfair business practices. My personal opinion is that they intend to take people's deposits and run. The amount is not large enough to sue which I'm sure is what they count on. I will however be lodging a complaint with the BBB, Ministry of Consumer Protection and the fraud department of the Peel Police. If you have been ripped off by this company you should do the same. They have been doing this for years and should NOT be getting away with it.”