Complaint Rating:

I recently purchased a HipHop Abs DVD set from this company which is owned by Product Partners, LLC. During the course of the call the rep attempts to sell a variety of other items. She informed me about a FREE TRIAL PERIOD for an online "VIP" fitness svc. She explained that I cld cancel the svc AT ANYTIME. The company billed me $42.13 for what they say is FUTURE svc & when I told them that I was canceling so they cld credit me, they refused to do so. The company recorded the call & when I reviewed the copy they sent me, you cld hear the rep clearly state that I cld cancel at anytime but the supervisor told me that that was not relevant & refused to issue me a credit. The company is deliberately deceptive & I would NEVER purchase anything form them again!!