Microsoft surface pro 7
I ordered a microsoft surface from beach camera on april 16 2022. It arrived damaged. I immediately contacted seller, got approved for a rma, sent it back to them and now they say its my fault it was damaged and now I am out the money and the surface. Do not use this company. They will not stand by their returns. I am now out over $1200. I am disputing with my credit card company. I will never buy from these crooks again. Avoid this company.
Desired outcome: Refund my money
A manager called me back and promised to correct the issue. They offered me a refund and I am satisfied with the resolution.
Poor experience
BUYER BEWARE! Purchased a TomTom XXL 540TM. The main reason I chose this model was for the lifetime updates feature. The first unit was defective. Per BeachCamera requirements, I returned the unit and all materials, after which a replacement was sent.
The replacement, however, was in a water-damaged box that had obviously been resealed, and the card with the activation code for the lifetime updates was missing. I was told that the code from the first unit would transfer over, but this is not the case. BeachCamera has refused to provide me with an activation code, and TomTom can't help without the code. BeachCamera keeps telling me they don't have a card; that isn't my problem, if they don't have a card, then they should exchange the unit I have for a new one that comes with the features that I paid extra for.
The original purchase from BeachCamera was via the marketplace at Buy.Com. I will never purchase another item from BeachCamera, since they refuse to correct this issue.
Beach Camera is the worst online camera store. They are tremendously late and take such a long time to process an order that has no problem with it. It took 5 business days to reach me while I selected and paid $22++ for expediated 2-3 business days delivery. This is unacceptable.
Worst Experience Ever
The balck friday I decided to buy a TV from Beach Camera . I saw the offer in amazon and complete my purchase. Three days later I contact beach camera to know the status of my order and they told me that they were going to receive new stock and my items was going to be shipped that week. At the end of the week I received an email from them telling me that they were out of stock. When i argue about it they admit that it was a lie, the real reason was that they do not ship outside of US.
Even when Puerto Rico is part of the US territory many companies does not ship here but they don't clarify it in their pages. You can even pick Puerto Rico as state in the shipping address. The worst part is that they are slow, I mean a week 1/2 to just tell you that!
Is Beach Camera legit?
Beach Camera earns 94% level of Trustworthiness
Perfect Trust Endorsement: Beach Camera achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Beach Camera. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Beach Camera has claimed the domain name for beachcamera.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Beachcamera.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Beach Camera as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several mixed reviews for Beach Camera have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Beach Camera and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Beachcamera.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Defective/wrong merchandise
I ordered a quality Kodak mini digital video camera, memory card and case for my son for Christmas. They sent me the wrong memory card (wrong type and different brand) and when I sent it back they credited me the wrong (much less) amount. The camera case was cheap, their own brand, and broke on day one. Then after a month or so the camera broke and they will not take it back as it past 30 days since purchase. I have to deal with Kodak now and try to get it replaced under the warranty.
Overview of Beach Camera complaint handling
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Beach Camera contacts
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Beach Camera phone numbers+1 (800) 572-3224+1 (800) 572-3224Click up if you have successfully reached Beach Camera by calling +1 (800) 572-3224 phone number 0 0 users reported that they have successfully reached Beach Camera by calling +1 (800) 572-3224 phone number Click up if you have UNsuccessfully reached Beach Camera by calling +1 (800) 572-3224 phone number 0 0 users reported that they have UNsuccessfully reached Beach Camera by calling +1 (800) 572-3224 phone number
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Beach Camera emailscustomerservice@beachcamera.com100%Confidence score: 100%Supportlauren@beachcamera.com84%Confidence score: 84%edu@beachcamera.com82%Confidence score: 82%sales@beachcamera.com81%Confidence score: 81%sales
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Beach Camera headquarters80 Carter Dr #2, Edison, New Jersey, 08817, United States
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Beach Camera social media
Recent comments about Beach Camera company
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