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Barton Publishing, brandon Complaints & Reviews - scam

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Barton Publishing

Posted:    samantha rudston

scam

Complaint Rating:  93 % with 121 votes
Contact information:
barton publishing
United States
Phone: 320323433
this site says you are purchasing a help remendy for acid reflux it says you can have a refund 100% but they dont answer your emails they have charge me more then stated bus it doesnt let you view your account before it just takes your money i need help what to do can anyone help me please
Comments United States Unauthorized Charges
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 10th of Oct, 2008 by   Joe Barton 0 Votes
Samantha,

We have answered your emails, and we have issued your refund on 10-10-08 at 10:17am (before you filed this complaint).

You probably have an overly sensitive spam filter that didn't deliver our reply to your inbox.

If you have any questions, please feel free to call our customer support number at 1-320-323-4331

Thanks,
Joe Barton, CEO
Barton Publishing Inc.
 13th of Oct, 2008 by   samantha rudston 0 Votes
yes thank you joe barton you are not a scam at all thanks for your understanding but dont know what to do about my acid reflux what should i try ? full refund given from joe barton
 16th of Oct, 2008 by   samantha rudston 0 Votes
i have look at my bank details this morning and no refund as been done for me at all you gave me a fefund then took it straight back out again what are you doing i want a full refund asap other wise i will take this to a consumer advise refund now please
 16th of Oct, 2008 by   samantha rudston 0 Votes
sorry my mistake full refund given ignore my emails xxxxxx
 12th of Feb, 2009 by   matthew yong 0 Votes
Hi, recently i just bought an ebook from a website that shows how to reduce bloodpressure the natural way. The writing was convincing and I gladly give it a try. At first it looks sincere by asking credit card details. Once you provide everything for them to charge you, you bring into a series of pages (I think about 5 pages) of products and subscriptions that default to "agree purchase". I unchecked all products except one that said barton publishing. I thought it refers to the ebook I am purchasing. To my surprise, at the end of the process, it did not confirm the total bill and immediately charge to my credit card. When I saw the email through email, I was shocked and try to reply to the support@bartonpublishing.com email demanding a refund. I receive no response at all.

I suspect this website unethical practice is one form of internet scam. I hope the authority will investigate such unethical practice so that no other victim will fall into such trick.

Matthew
 18th of Mar, 2009 by   Mary Fleij 0 Votes
I don't care whether they say it's not a scam! The whole checkout system is a scam. Since when you do you just charge a credit card before allowing the person to 'review' and 'confirm' their order?! Nobody does that. And not only that why do you have to go through 4 pages of 'additional offers' and unselect and choose 'no' to avoid being charged all this extra crap and still end up being charged for it. Also, why is it when I call that number I always get a recorded message stating that they can't take my call but to email instead. I've emailed already. 2x's and no response! I want ALL of my money back. I wanted to read this UTI report but I'm not willing to open and read it because I just want my money back now. I guess I'll never know whether or not it was good info because you've scared me off and charged me for stuff I don't need. Not only that my account only had $24 available and you charged $29.90 (instead of $9.95) so now I'm going to overdraft. Thanks for the additional $35 I'm going to have to pay my bank because this charge will go through tonight but any refund (if I ever see one) won't go through for a minimum of 3 days. Thanks again FOR nothing and making this whole thing just a big waste of time.

Mary Ann
I can see from many other reports that come up on barton publishing that I am only 1 of thousands of people who have dealt with this same problem on a daily basis. I know I better not get charged by other companies for all these free trial offers that I removed from the list and unselected because I didn't want them. And apparently I must not know what I don't want because I got stuck with them anyway! Scammers!!!
 20th of Mar, 2009 by   Andrea 0 Votes
This is absolutely a scam. Try calling the number "Joe" gives in the email above - you will get a recording that says to call the other number, where you will talk to a "third party customer service representative" who will say that you have to do all cancellations, etc. through the barton web site - they can, of course, take an order over the phone. I order a pamphlet, just like the other person, chose NO on any extra option, was not able to confirm my order, then was charged $29.95 over my order, and was signed up for a $9.95 newletter. I sent an email back to "support@bartonpublishing" and the customer service rep said to do to cancel. I got charged again a month later and have called only to get the same run around again. I have canceled my credit card, so hopefully none of their fraudulent charges will go through. I hate that they have my email address, though. I also reported them to the Federal Bureau of Consumer Protection under four different counts of fraud. I recommend anyone else who has been scammed do the same:

http://www.usa.gov/Citizen/Topics/Internet_Fraud.shtml
 27th of Mar, 2009 by   Donna Catron 0 Votes
I also got charged and additional $19.95 for a VIP upgrade and a newsletter that will cost me $9.95 after 15 days unless I call and cancel that I said NO to on the order form. This is unexcuseable
business behavior. I will suggest DO NOT GO THERE to anyone looking for help from this web site. Donna Catron
 6th of Apr, 2009 by   nur ussakli +1 Votes
Barton Publishing and welwatch company is a thief company.They took 120$from me without asking my permishing.My order was just 19.95 $.

Nur ussakli
 7th of Apr, 2009 by   GLDDET 0 Votes
I have no idea if this is going to work. But because I wanted a report and in good faith submitted my bank information now my Checking Account is overdrawn. I called the 1-320-323-4331 number left my info like it said and I have yet to get a reply. That told me right there they KNOW they are going to have some DISSATISFIED customers because they aren't willing to have live people correct the rip-off on the spot.

Like many of you I did this in good faith, only to find out later, it to a certain degree was a planned mugging of your Bank Info to get your money. The designer of the site purposely geared it to be convincing, yet cofusing enough to suck the unwitting in to get their money. And for that I am not going to stop until that sort of deceptive practices are outlawed and prosecuted to the fullest extent of the law.

I personally don't know that much about how to design a web site, but I'm certainly going to find out. Because ANY good rip-off has a counter. And the SOONER it is exposed the better an InterNet consumer we can become. I know that the original intent for many InterNet sites are to do LEGITIMATE business. But when the few who cross the line and willingly cheat the consumer that must be dealt with. And I'm hoping that I can get my money back for the items I don't need or want.
 18th of Apr, 2009 by   kathleen Beardsell +1 Votes
I got caught, brought something from 'Barton Publishing', When I wanted to buy one book. I purchased the book then it ask me to pay by credit card and submit I did this and when then noticed once you provide everything for them to charge you, you bring into a series of pages (I think about 5 pages) of products and subscriptions that default to "agree purchase". I unchecked all products except one that said barton publishing. I thought it refers to the ebook I am purchasing. To my surprise, at the end of the process, it did not confirm the total bill and immediately charge to my credit card. When I saw the email through email, I was shocked and try to reply to the support@bartonpublishing.com email saying that I didn't want the other publishings just the book that I purchsed and to send a link to download just the one ebook. I received an email with a link to click on which led me straight back to the same place (I have to download all their products and subscribe) I sent another email to Barton Publishing stating I did not want to download all these products just the one I was purchasing. They sent me another email with a link. Guess What linking straight back to the same place. I still have not been able to download my ebook (which stated I would be able to do this immediately) as I don't want to download all the other junk they are going to charge me for on a monthly basis. I also emailed all these places to state that if they are advised I agreed to a monthly prescription I did not. The email address on one of these products did not even go through it kept coming back to me as nondelivery. MD and would be charged unless I cancelled in the 14 day trial period.

Baton Publishing are the biggest rip-off merchants as I still haven't got my ebook and their ordering process is a real scam because you can't download the book you purchase without agreeing to and downloading the other publishings and makes you order stuff you have not requested. It doesn't allow you to check any of this before it takes your credit card details before finalising it, then if you do try to change the order they double dip and still charge you for both orders. Now they won't answer any e-mails or send me a link to download just the book I purchased.

I will report them to consumer affairs in USA if they do not send me the ebook and if they take money from my account for the other publishings. Don't deal with any of these companies!!!

Kate
Jindalee
West Australia
 23rd of Apr, 2009 by   Ferne Cooper 0 Votes
Joe, you havebeen very regular suggestions for help with acid reflux, but to date I have received NOTHING you have promised, in my initital agreement to give you my credit card #. Now I receive my Visa charges and there are charges for $34.90 and I have received nothing. Your original ad promises &19.95 to access the info. Where did the charge of $34.90 come from??? I am a widow of 90 and find this extremely unfair. I would like a refund for what is due me.

Ferne Cooper, Va. Email PRWarrior2@aol.com
 11th of Jun, 2009 by   mbriant 0 Votes
I've been scammed by Barton Publishing and WellnessWatchers MD as well. I originally ordered a "booklet" from Barton and a month later noticed an unauthorized charge on my Visa of $9.95 from Barton Publishing and $29.95 from WellWatchersMD who I hadn't even dealt with. I immediately contacted Barton and they said they'd cancel my unauthorized subscription to whatever it was, which they did. However, nothing was done about the WellnessWatchersMD charge and it has now appeared on two more Visa bills. I've been away and missed seeing last months but just noticed the newest charge on my latest June invoice. I called the number mentioned above and they guy said that all he could do was refund two of the three fraudulent charges.

I encourage everyone who's been scammed by these frauds to contact their bank AND credit card to report this matter on both companies. It wouldn't hurt to print out these complaints and others that are also on the net to show to the bank so we can get their credit card privileges revoked.

I should have know this was an unscrupulous, criminal company by the way they wouldn't let me simply purchase the one item I did want, but instead kept a long series of confusing pop-ups appearing.
 22nd of Jun, 2009 by   zipped in texas 0 Votes
Do not buy anything from Barton Publishing! I have asked for refund and if I do not get it, I will report to the Texas Attorney general
 4th of Aug, 2009 by   EGWA 0 Votes
Thank you for all these comments that kept me from ordering from this crook!!! Did anyone notify the Better Business Bureau?
How can a fraud like this pop up when you looking for medical information?? There should be something warning for most people to stay away from Barton Publishing..
 21st of Oct, 2009 by   BajaMik 0 Votes
Folks, just call your credit card company and tell them you want to stop the payment. It is immediate.
PS-Only use a credit card. Most credit cards now offer a VIRTUAL CREDIT CARD. A virtual credit card is produced for a one time use for a set dollar amount and a set expiration date of thirty days or more...however you choose. DO NOT USE A DEBIT CARD or give access to your checking account. Once the CASH is gone you have no recourse.
 12th of Dec, 2009 by   Craig D 0 Votes
Hello

I am a Chronic GERD sufferer from Australia, and have reached the point of desperation and frustration with my illness, No one seems to get how this affects your quality of life from everyday breathing to eating, to going to sleep. So I looked for a quick cure online, something that advertised to do everything I wanted and needed. I found the Reflux Remedy report which is linked to many many many Health and Wellbeing websites for my condition. Before I purchased the report I ran a scam check online of Barton Publishing and I am so glad I did. I found this website (Complaints Board.com).

After reading all these testimonials and customer experiences, I know I will be staying as far away from Barton Publishing as i can. Thanks everyone for you cantor and I hope you save a lot more people from grief.
 23rd of Feb, 2010 by   Another Barton Victim 0 Votes
I completely agree on Barton Publishing being a scam, lucky for me, I check my bank account regularly and noticed that I was charged double that what I actually signed up for. I was originally seeking some advice how how to take care of Kidney Stones and had clicked on a link for Barton when i had searched for Kidney Stone relief on WEBMD. The sight seemed helpful, but I know all you have to do is know how to set up a website and be good with words to sound convincing. I will definitely be much more weary now of online purchasing and will definitely do my research. Now that I think about it, it is pretty shady to ask for your credit card number before showing you an order conformation.

Unfortunately, I have contacted Barton asking for a refund several times with NO response. This is a scam, stay away from Barton Publishing. I have cancelled my credit card and will dispute the charge that they've already charged me, and I will NEVER deal with them again.
 26th of Feb, 2010 by   HigherBP 0 Votes
Barton Publishing = SCAM SCAM SCAM. What I've seen from CEO Joe Barton's blog, he claims to love and follow God... BUT that must take on a different meaning when it comes to honor, integrity, and respect. In trying to make a purchase from bloodpressurenormalized.com, the order page represented a $19.95 price. When clicking "continue" to go place the order, the price jumped considerably at checkout. A follow up request email yielded an even higher price, with a "form letter" type response that really showed this company one that lacked integrity. Trying to give them the benefit of the doubt, a second email submission to their support netted the same arms-length type response. Shame on you, Barton Publishing... for your total lack of integrity and ethics. (Order page images attached).
 2nd of Apr, 2010 by   soonersrule58 0 Votes
I was about to order his book on Gall stones but I think I will just go to the the health food store where I can talk to a real person. At the the store you can examine the book before you buy it. I am truly sorry for everyone getting ripped off but you have saved me from getting scamed

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