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Bare minerals Complaints - Have not received my trail and order!

Review all Bare minerals complaints

Bare minerals

Posted: 2008-01-01 by Michelle A. Miller [send email]
Have not received my trail and order!
Complaint Rating:  75 % with 4 votes
Company information:
Bare Minerals
54152 Ash RD LOT 313
South Bend, Indiana
United States
Phone: 574-675-9693
www.programstop.com

I NO longer wish to order your product for the simple fact i ordered my FREE trial on December 20, 2007 and still have not got it in the mail. I feel that if it's taking longer than the time that one of your representatives said, then what is to say that if I did enjoy the product and wanted to order more that it won't come just like my trial has not came. It is a shame and I am VERY disappointed that i did not get to try the product out. As of right now i will not be ordering any of your make-up and obviously my trial never got sent to me so DO NOT even bother sending it now. It is also a shame that you would take advantage of someone the way you have me, by taking my money knowing that you would never send my order to me.
Comments United States Cosmetics
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Comments

318 days ago by Sheri Harris [send email]
If you want people to take you or your complaint serious then you should take time to make sure you grammar usage is correct and that there are no misspelled words in your complaint. Also, you might consider that the holiday season is a busy time for retailers. Clearly, customers that are paying for orders should take priority over free trials of non paying customers. If your position was that of the paying customer and it took an especially long time to receive your order because the company made getting the free trial offers out first, I suspect you would be angry. Remember everyone cannot be first. Too bad you don't even want to try it anymore... It's a fantastic product!
217 days ago by Hannah Adams [send email]
ok so i was at a friends house and she put bare minerals on me i started to break out but it was mild...we went to the mall and i hadnt noticed it at all but when we got back to her house i broke out in huge horrible rashed my skin was on FIRE!!! i tried all kinds of remedies but nothing worked!!! my skin now is still inflamed it burns like HELL!!! dont buy this product if u have sensative skin
58 days ago by Jill [send email]
I ordered my started kit from bare minerals Sept 17th on their website and also paid $24.95 to supposedly have it "shipped 2 day air". I received an e-mail Sept 19th saying it had been shipped out. Well it's Sept 25th and STILL have not received it. Why did I pay $24.95 if I'm still waiting? I called a the customer service hotline and the lady told me it take 3 to 5 business to receive it, if i ordered it last friday why isn't here. Friday being one, Monday-two, Tuesday-three, Wednesday-four, Thursday- five. She was NO help what so ever and told me that if I didn't receive it tomorrow then I could do something about it. I am so disgusted and disappointed that I will definetely be sending it back WITHOUT trying it and NEVER ordering from this company again. They obviously do not care about their customers. Oh and when I asked if she could maybe use the tracking number to find it, she said that I could go to the website and do that myself. What a rip off!!!

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