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Barclays Credit Card Complaints - Misselling of priority circle membership

Review all Barclays Credit Card complaints

Barclays Credit Card

Posted: 2008-08-11 by Mohd Abu Faizi [send email]
Misselling of priority circle membership
Complaint Rating:  100 % with 9 votes
Company information:
Barclays Credit Card
India
www.barclaycard.co.uk

I got a barclays credit card a a very fine day i was offered a premier league membership full of confusion and misselling, when i complaint about it they said they cant do anything and it could not be canceled and if u want to know more call our call center, its been a month i filed my complaint with the card division and haven't received a single call from there side, instead i have called them at least 4 times, still waiting for my grievance to be looked upon, i hav not seen such a poor service of a credit card of such a repute bank with full of misselling and with no one to look into customer complaints.
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Comments

104 days ago by Hiren Patel [send email]
REMINDER –II



Date : 12/07/2008



To,

MS. MEENA RAWAT

(Head Servies Gorvernance)

BARCLAY BANK PLC

601, 603, Ceejay House,

Shivsagar Estate

Dr. Annie Besant Road

Worli,

Mumbai – 400018.

headservice@barclays.com

service@barclaycard.in





Sub. : Cancellation of BARCLAY CARD PRIORIY CIRCLE – MEMBERSHIP

Credit Card No. : 4339 4836 4007 2502





With reference to above subject, I would like to inform that Mr. Mohd. Salim (Barclay Card representative – at Delhi) has given to me free membership of above subject, however it reflect to my credit card statement of Rs. 5000 + Service Tax, Please cancel the same and also will not be reflect next billing cycle statement.



I have also written the letter on 07th July 2008, for cancellation of scheme at Mumbai office at Nariman Point PO.BOX.NO. 11567 till date no action had been taken.



I also talked to customer care representative Ms Sumedha madam at Delhi office on

011-45081222 15th July 2008 through my mobile no. 9723049032, this is my last request to you, Cancel the said BARCLAY PRIORITY CIRCLE MEMBERSHIP & from the this billing cycle to onwards membership amount should not be reflect in Billing Cycle with interest charges.



Please do needful in above regards.





Thanks,





Hiren Patel



M – 9925519845/9723049032
65 days ago by Yerram [send email]
The Customer service very bad, I applied Barclays credit card and i got 10 calls atleast till this date, asking verification details. and they simply disconnect the service immeditely without saying anything.

Hell of service.
59 days ago by Navin Lewis [send email]
I am writing this mail to you to let you know that I have experienced the same situation as with the Barclaycard Priority Circle. They have made me pay for the priority Circle membership but even after 2 months of the payment I have not received any communication from them. I have contacted their service centre but it is of no use since it is only a call centre. I have even written to their consumer grievience cell but there has been no response.

I am sharing my experience with you in case you are intending to take any action against Barclaycard for this deceipt. I would like to join you to claim the amount back and also to file a complaint against their false practices. I intend to give a written complaint to their office in Mumbai say at Dadar. Further I would file a consumer complaint if no action is taken. In case you have been through the same gruel situation we can team up and demand a response.

You can contact me through my email navinignatiouslewis@gmail.com or on my cell no 9833244681

Hope we can together put an end to this.

Navin
58 days ago by Dineshb Kumar Batheja [send email]
dear sir
With reference to Barclay sms
I have receive your message that your Barclay card statement has been generated on 24/09/08 and will reach you inj next few days. Total due Rs. 7171.09 dr min Due : Rs. 360 and due date 14/10/08. What is this ? I am already pay 10600/- by cheque I don’t have no more any outstanding balance.
I am warning you deduct all charges otherwise i will go to consumer court.
my mobile no.-09314501905 plz call me ?, I would like to inform that (Barclay Card representative – at Delhi) has given to me free membership of above subject, however it reflect to my credit card statement of Rs. 5000 + Service Tax, Please cancel the same and also will not be reflect next billing cycle statement.

I also talked to customer care representative Ms namrea madam at Delhi office on

011-45081222 26 sep. 2008 through my mobile no. 9314501905, this is my last request to you, Cancel the said BARCLAY PRIORITY CIRCLE MEMBERSHIP & from the this billing cycle to onwards membership amount should not be reflect in Billing Cycle with interest charges.
51 days ago by Siddharth Bankawat [send email]
i have been charged priority circle fees of rs 5000 plus service tax of rs 618 without my confirmation.and from last 25 days i am trying to get it reverced but nothing is been done regarding that..i have marked a mail at 10 times and also contacted their call centre number of times but no action has been taken yet.
barclays i suppose is not at all bothered to resolve these issues as it will lead to loss of money.
kindly guide me if something can be done because these banks have come to the country only to misutilize innocent customer's money.
33 days ago by G.balakrishnan [send email]
Sir I applied to barclay credit card I got the pin but i still not received barclay gold credit card. My Phone No. 9787383230
10 days ago by Sumali Samanta [send email]
I have applied for barclay credit card in the month of march this year. After that few days later one currier boy came with my card in my office premises but he didn't delivered me the card by telling that the address which i have provided is wrong so he won't be able to hand over me the card. after that i never got my Barclay credit card. But later on i started getting messages and Phone calls in every month that i have due on my barclay credit card. When i never got my card then how i have due in it? After that Barclay people started scaring me by telling that they will refer my name to credit bureau. This bracly people giving me mental torture by sending messages and making calls on my mobile. They are not sending my Credit card and without sending it they are asking for money for the card.
I have tried to contact them and explained them my problem but every thing of no use. Please help and tell me what should i do know
8 days ago by Imran [send email]
i have applied for cradit card after few days i got sms saying that ur app. has been aproved & i will get card whit in 24 days till now i have not got aney card & if i call to Customer service they simply disconnect the service immeditely without saying anything. what kind of service is when v dont need card they will b calling 100 times
3 days ago by Rajesh [send email]
Customer care number is not responding.
I am trying to reach over phone for 4 days.
If I lost my card, what can I do.
I have sent many mail to contact me but no response.
Bad service...

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