Complaint Rating:

Dear Sir, Madam,



Please cancel my Barcley priority circle membership. (Card no 4339481349384350)



I was told on that their will be no charge’s got a call from your one of executive Arun. But during my interaction he never said



that its having any charge he said its free of cost you will be receiving some trolley bags, resort coupons etc etc& then he



Handed it over to Marketing executive Rakesh he said the same its free you don’t have to pay anything, then I said okay if



its free.

Now on 1st Oct I got message on my mobile(09868313969) ----- Welcome to barcley priority circle you will be receiving welcome



letter in 7 days but I have never received it till now& on 8th I am getting message that you have to pay 6741.6 DR.



I got shocked & called at customer care that I have never used this card how come then they said it’s a priority circle fess.



I told Manorma, Virendra your customer executives the same they told me to contact 011245081222. Continuously I am



Trying on that no but it’s busy, keeping me only on hold option.



Till even I have not received my pin no. How can one charge if I have not signed any welcome letter or even I have not received it.

Kindly cancel my priority circle membership which I had never applied even.

Don’t force me to take harsh action on Barclay Bank
Regards

Tushar Mattoo

Process Engg

& Social Activist (New Delhi