Menu
Bank Of Oklahoma
Bank Of Oklahoma Customer Service Phone, Email, Contacts

Bank Of Oklahoma
reviews & complaints

www.bankofoklahoma.com
www.bankofoklahoma.com

Learn how the rating is calculated

1.8 42 Reviews

Bank Of Oklahoma Complaints Summary

9 Resolved
33 Unresolved
Our verdict: When using services from Bank Of Oklahoma with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Bank Of Oklahoma has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Bank Of Oklahoma. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bank Of Oklahoma reviews & complaints 42

Sort by:

Newest Bank Of Oklahoma reviews & complaints

ComplaintsBoard
A
3:33 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bank Of Oklahoma False advertising

I opened a free checking account with BOK in Feb of 09. According to their website, a customer service rep and a branch manager foreign currency could be ordered with no charge at the market rate which was $1.4009 per GBP on the 10th of March. When I approached the teller I was quoted a rate of 1.5112 per GBP. They go through a company called Foreign Currency Exchange Corp out of Orlando Fla. When you recieve your currency order you finally get a disclosure

"Important Notice: The exchange rate used for this transaction may vary from other exchange rates in existence globally."

Their website reads this way:

"BOk will order the currency in the amount you specify at the current exchange rate. The currency will be ready for pick up in 1-3 business days at the branch where you placed the order. In most cases, the currency can be shipped overnight to a branch near you, if necessary.* "

Absolutely pathetic way of doing business.

Read full review of Bank Of Oklahoma and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
L
L
lnlake
PONCA CITY, US
Sep 11, 2009 5:09 pm EDT

I to have had trouble with BOK. I joined this bank maybe a year ago to use on the weekends if I need to cash or deposit a check. Just the other day I got a statement in the mail that I was overdrawn by $3.00 and would be charge $28.50 Now I only use the debit card for extra cash on the weekends and never have used the checks. I was told that once I removed the overdraft protection my card would not work if the cash was not in the bank. I thought well good. Well I go to the bank and shock of shocks now I owe $70.05! I said hey my statement at home says $28.50 owed and besides I should not have gotten overdrawn with the card if it will not work if the funds are not there. Well this time they showed I was over drawn $5.00 and I think they said the same day! I thought what? I tried to explain to the young women there and she gave a big story about merchants not uploading and blah blah! I said I don't know anything about that but I think these charges are way too high. I asked to talk to the manager and he was not there but another lady (maybe assistant manager) came out of her office. She always has a stone cold face and not very polite with customers always matter of fact. She rattled off her jargon to me and of course it was all my fault! I asked if she could at least waive 1/2 of the fee. NOPE! The other young woman wanted to know if I checked my balance. I said no, but after I said that yes I do sometime check it at the ATM but I wasn't too worried about it since the card as I understood was not supposed to work if the funds at not there. She made several condescending remarks about me failing to check my balance in front of two other customers which was very embarrassing to me. I paid the money in cash and closed my account immediately. I was getting upset but trying to keep my cool. I said I want a receipt! She snapped back at me I will give yo a receipt! She said some more words about me not checking my balance and I said you all told me that the card would not work if the funds were not there. The other women then jumped on me they were not going to argue in a hateful scornful voice and face in front of these other customers. I took my receipt and walked away very upset.

Bottom line don't ever bank at Bank Of Oklahoma they will probably get you sooner or later. They may have been legal in what they did to me but unethical. Their charges are too high also. I will never bank there again and word of mouth goes a long way. I want to encourage anyone out there do not remain silent, voice your opinion to everyone and especially here on the net. Do a search on Bank Of America you will find other stories where people have been screwed by Bank Of America. My main bank is RCB Bank Pioneer here in Ponca City, OK. I have banked with them for years and these people are very very nice and customer oriented not like Bank Of Oklahoma that scorned me in front of other people. That was horrible what they did to me. That was worse then screwing me out of $70.05! They can keep their darn money I hope they choke on it. The hateful expressions and attitude is what tears at me! It will take me along time to get over that!

G
G
gosu
Stillwater, US
May 21, 2009 1:13 pm EDT

huge mistake by Bok

On May 4th, 2009, I deposited 100 to my saving account. Well, I checked my online banking statement the following days, however, it is not there. Then I went to the branch (Stillwater, OK), what they told me was this $100 was wrongly deposited into another person's account ("This person has the similar name"). What a stupid huge mistake! I never heard of this before in my whole life. Another big shock was the manager didn't even say a single "Sorry" to me! Unbelievable.

After that, I closed my account at bok.

ComplaintsBoard
L
12:00 am EDT

Bank Of Oklahoma Illegal closure of bank account

A bank account was closed out by a person in a law firm one day before the owner of the bank account died. There is a letter from a bank personnel saying the balance of the account was enclosed. FBI and OSBI -Oklahoma- informed me that they could not help, when it clearly states anything over $10,000.00 illegally taken from bank is a federal offense, this account was over $88,000.00.

Is there a time limit for persecution of this type of crime?

Read full review of Bank Of Oklahoma and 2 comments
Hide full review
2 comments
Add a comment
M
M
Maggie Valencia
, US
Dec 09, 2019 1:12 am EST

Worst bank ever! Customer service gives wrong information. They tell you one thing and when you call back they give you different information. They advise to listen to my recording of my call, but manager says she doesn't have the time to listen to it, then why offer in the first place! Not worth dealing with this bank.

B
B
Black vs schlosser
, US
Sep 19, 2018 12:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Mortgage... Modification... Foreclosure...

PAUL SCHLOSSER, BOK mortgage

I'm looking for others that have dealt with Paul schlosser.. Who have been given a mortgage modification without applying for it...without signing anything...without asking...
Paul schlosser... Now it's my turn mf.
To be continued...

. Kelly black

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Bank Of Oklahoma customer service

Phone numbers

+1 (800) 288-9494 +1 (918) 588-6010 More phone numbers

Website

www.bankofoklahoma.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Bank Of Oklahoma?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank Of Oklahoma Customer Service. Initial Bank Of Oklahoma complaints should be directed to their team directly. You can find contact details for Bank Of Oklahoma above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Bank Of Oklahoma. Discuss the issues you have had with Bank Of Oklahoma and work with their customer service team to find a resolution.