Complaint Rating:

Company information:
Bank of America
United States
bankofamerica.com

Applying for an account with Bank of America will probably get you an account, but not the one you applied for.

I applied for a line of credit with the advertised rate of 8.99% interest rate, my credit score is in the high 700's.

I was denied credit.

I received a 10, 000 credit line with a 21.99% interest rate 4 weeks later that I didn't apply for.

When I phoned they closed the account but refused to remove the tradeline from my credit report.


Thus it shows me opening and closing an account. For those of you who aren't familiar with reading credit profiles, this looks unfavorably when applying for credit.

Apparently 8.99% is false advertising, or only one available at this cost (like a car dealership).

Also, opening an account without your permission/authorization may be considered fraud.

If you experience this or another issue with Bank of America which you believe is unfair business practices file a complaint with the Office of the Comptroller of the Currency, Customer Assistance Group, 1301 McKinney Street, Suite 3450, Houston TX 77010-9050 fax: 713-336-4301. http://www.occ.treas.gov/customer.htm will take you to the online complaint form.