Complaint Rating:

Company information:
Bank of America
P.O. BOX 513606
Los Angeles, California
United States
Phone: 1-213-345-3253
www.bankofamerica.com

Fraud: me and my wife both have an account with bank of america but the accounts are separate no joint. I make a payment to a company for $300. But the company with only check extracted. The $300. From my account and another $300 from my wife account, so the total amount taken out of the account was$600. When i asked the bank reason why this would happen the bank said that the routing number were are alike. After that information the bank suggested. That i made claim, so i did, a few days later a letter direct to mi wife came in the mail from the bank explaining that it wasn't necessary to make a claim to the company and that the $300. Were returned to my wife's account. That sane day i went to the bank to make a withdrawal and noticed and overdraft in my account $300.,when i called the bank looking for an explanation they told me.that the money returned to mi wife's account was taken out of my account.as far i knew when a claim is made they should talk to the company so that the money taken out the account in the first place was replaced,that's what is called """"fraud""""" thank you.