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Bank of America Complaints - Terrible experience!

Review all Bank of America complaints

Bank of America

Posted: 2007-12-23 by Alita Hawksworth [send email]
Terrible experience!
Complaint Rating:  0 % with 0 votes
I had opened a Bank of America credit card with an APR of 13.99%. In April 2007, the APR had increased to 27.99%. When I called to find out why, they told me that because I had been making minimum payments, the increased my APR. What kind of logic is that??!? By increasing the APR, they are making MORE money off of me and less of my payment is going to the balance. I am trying to get it lowered and so far nothing. However an article written Dec 4, 2007 quotes Bank of America spokeman stating that customers have a right to say no to an increase YET I was given no warning and I certainly didn't give permission.
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Comments

304 days ago by Scott Kitchen [send email]
Bank of America/FIA Card Services is doing the exact same thing to me beginning at the end of Feb. 2008. I did recieve a notice letter, on the back of the letter they state that info contained in a credit report recieved from TransUnion was the basis for the increase. So I ordered a report from TransUnion to find out exactly what is the reason for this. According to my local bank which I do all my checking and loanings with says my credit is excellent. I think BOA/FIACS is doing a blanket interest rate increase and are just using any excuse to justify it to raise their profit margins for the next quarterly report. What I wonder if there is anything we can possibly do to stop this under the law, it seems from what I have been reading is national banks are pretty much untouchable. I used to think insurance companies were scumbags, but now these big national banks have won that title. They are starting to remind me of the old mobster style loan sharks.
304 days ago by Donna Yenna [send email]
I have had a lot of trouble with Bank of America in the past. I was charged for some thing I did not receive and they would do nothing to help me, I went to the BBB and filed a complaint and then they said that I never contacted them about this matter, they lie so much it isn't funny. I will never do any bussiness with them again, even if they are the last Bank on Earth
298 days ago by Joe Schutt [send email]
My accounts were with MBNA and I didn't mind that BOA had purchased them because I have all of my accounts with BOA. I like the Web Banking and it is the best in this area. I looked at my statement and saw a 10% increase in my rate. when I called them to get it lowered, second time they did this to me, they said there was a letter sent to me in October 07 stating that there was going to be an increase and that if I didn't want it I had to call them. i feel they are sneaky by putting yet one more piece of paper in my statement. I pay all of my bills on line and transfer my payment from checking to Credit Cards within BOA. They told me there was nothing they could do because I wasn't paying more then the minimum and it wasn't that kind of account. Well, so much for maintaining a banking relationship: 2 personal DDA'a, 2 SAV, 1 business DDA, HELOC and until recently a BOA retirement account. BOA sucks!!

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