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Bank of America Complaints - Crooks of America

Review all Bank of America complaints

Bank of America

Posted: 2008-09-27 by Lisa [send email]
Crooks of America
Complaint Rating:  100 % with 1 votes
Company information:
bank of america
Phoenix, Arizona
United States
Phone: 5209778717

Bank of America should really be called Crooks of America. Their industry made-up fees have really gotten out of control. I am looking at one of my many statements where finance charges were $211.30!! They say that when i first used the card that I was at 0% interest, and after reviewing my old statements, they lied. On one statement they charged me 1, 500 dollars for finanace charges. Hope they fold like chase did.
Comments United States Credit Cards
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Comments

37 days ago by Santiago [send email]
I've had a credit card out with bank of america for over 2 years now and have never missed any payments but they won't lower my apr. A "Specialist" told me reason being that i only pay the minimum amount due which makes them think that im struggling! I've never been late on any of my payments in over 2 years and that is my reward. Ive never defaulted on any of my payments on anything for well over 3 and a half years. This is real bull.
33 days ago by Mari [send email]
I had a credit card out with Bank of America for over 2 1/2 years now and never missed any payments, I had a good credit history, paying off the credit card at the end of the month. I mailed my payment prior to the due date but it was not posted until one day after the due date and I was charge $39.00 finance charge. I called to get it credited and the Customer Service Manager stated that due to their policy they cannot refund the total amount because I was late. I told him that the payment was mailed on time, but they posted it one day later, he stated it is not the banks fault that the postal service is late delivering the mail they have their policies and must charge the late fee. This is very disappointing the same incident happened with USAA, but they credited the late charge because they realized the postal service problems and the check was posted one day late on their files, but the late fee was credited. I support 100% USAA they are customer friendly and work with the public.

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