Complaint Rating:

Company information:
Kansas City, Missouri
United States

I had been getting a lot of sales calls to buy Life Insurance by people saying they were with Bank of America. I told them I was not interested in Life Insurance since I have it through my job. However, they said that their insurance might supplement what I have through my job and they would send me some information and sign me up. I told them they could send me the information if they wanted to but do NOT sign me up. They did anyway. Then they started debiting $29.99 out of my checking account every month. I called BOA to cancel and they said that BOA does not even offer Life Insurance. However, they do sell customer's information, including their account # and Social Security #, to various private insurance companies. I eventually did get a packet in the mail from a company called National Union Fire Insurance of Pittsburgh, PA. The entire packet was in SPANISH. I found someone to read it to me but she could not find a number anywhere to cancel. So I looked up the company online, called them then had to argue with a very aggressive girl for like 20 minutes before she finally canceled the insurance. Before she agreed to cancel she also told me I was a bad parent for canceling and that she would give me 2 months free if I kept it. I just had to keep saying NO over and over again. I never did get a refund for the premiums they took out of my bank account w/out my permission. And I still get the occasional call from "Bank of America" trying to sell me life insurance, even though I am on the state-wide DO NOT CALL list. So I think this is a scam if BOA ever calls you to sell you insurance just hang up!!