Complaint Rating:

I was looking for work on Indeed.com and responded to an ad for a $1.98 Grant Funding Search CD. Soon after I discovered that some outfit called Grant Masters had taken $69.95 and another $38.95 out of my bank account, I contacted them at the # on my statement, disputed the charge and was able to have them return my money. Then I discovered that another outfit called "Blazing Words" had taken $72.21 from my account on two different days in June. After calling them at 866-200-5186 I found myself in contact with someone in Puerto Rico whose command of the English language was far less than fluent! I disputed the charges, recieved a refund # and their worthless assurance that my money would be returned. That was June 29, 2009, today is Aug. 20th. The refund has yet to happen and I have spent more time on the phone with their alleged customer support AND my bank than I want to admit... trying to get my money back. Initially the charge was credited back by my bank who than claimed that I needed to "prove that I did not authorize the charge". How do I do that? This has been nothing but aggrevation and wasted time and talk.
Is there any way some kind of class action can be brought against these companies AND any financial institutions who I feel are allowing and/or assisting these companies in their fraudulent activities and behavior. Where are the consumer protection agencies that are suppose to protect the consumers from this crap? Can they be named in any litigation? Why is everything set up to benefit big business and at the same time, screw over the Tax-paying American Consumer... from whom ALL things come?