Complaint Rating:

Company information:
620 Riverside Drive
Coral Springs, Florida
United States
Phone: 954- 346-1177

I was injured at the gym with my "trainer" if thats what you want to call him... They did nothing but send me home, and tell me to put ice on my foot. No phone call the next day asking how I am doing... 2 weeks goes by, I don't go to the gym, my "trainer" calls me and asks me when i'm coming in... I sent the Dr note to them showing that I had a torn ligamet, and could not run for a while, and was a little annoyed woth Bally's anyway, so I cancelled.. yeah right.. they refuse to cancel my membership, so I cancelled the credit card, I keep recieving letters, and phone calls, telling me that I owe money, and they will not cancel the membership until I pay them !!! Let's not talk about how much money I paid the personal trainer who pretty much did nothing for me.