Complaint Rating:

Company information:
FotoConnection
United States
www.fotoconnection.com

I ordered The Nikon 9481 D300 12.3 MP Digital SLR Camera with Nikon 18-200mm f/3.5-5.6G ED-IF AF-S DX VR II Zoom-Nikkor Autofocus Lens for $2000 approx. Free Shipping and several included free items.

They charged me $35 for Shipping and no free items.

They substituted a Sigma Lens of the same description instead of the Nikor.

When I contacted them, they said I agreed to the shipped package and approved the charge to my credit card. Yes, I did, but not for a Sigma Lens.

The web page that I had to approval for Credit card charges and shipment. Conveniently left out the brand of the Lens. The descriptions were near exactly the same as the Nikor Lens that was supposed to come in the Nikon 9481 Kit.

They will not ship me the right lens unless I pay another $700, and pay $45 to restock the wrong lens they sent me.

Discover Card's fraud department is of little or no help, because of the Web page that I approved the shipment.

Watch out for the "Bait and Switch Tactic"