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Baers Furniture Complaints - Kept my money, no furniture

Review all Baers Furniture complaints

Baers Furniture
Posted: 2008-08-10 by Nancy [send email]
Kept my money, no furniture
Complaint Rating: 100 % with 2 votes
Company information:
Baers Furniture
Sarasota, Florida
United States
www.baers.com

I gave deposit on furniture ($10, 000) 2 years ago. I have received no furniture and no refund of deposit. Larry Baer will not return my phone calls or my attorney's. When I inquired of their bookkeeping department, I was told that Larry Baer made an entry to "absorb" my money. I have no open orders and they owe me nothing.
Comments United States Furniture
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More Baers Furniture complaints
Baers Furniture - Great Furniture, the worst customer service ever!
Baers Furniture - missrepresentation and apathy
Baers Furniture - Damaged furniture!
Baers Furniture - Poor quality product!

Comments

14 days ago by Kstevens [send email]
This is scary...I have had a call out to the manager for the past 3 weeks and no one will call be back. They kept my deposit as well, although mine was significantly less than yours.
I placed the deposit for a piece of furniture that would not work in my home due to size. When I returned the cushion, I inquired about a different item, but decided that it wouldn''t work in my home either. The salesman insisted that I did not need to do anything to cancel my deposit. One week later he called me to tell me "I need to hear from you or I can't refund your deposit." I have been exteremly busy and did not have time to return his call until last week, when I reqalized that they did indeed charge the deposit to my credit card!
I hope the above comment is not a sign that I'm headed down their path!

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