Complaint Rating:

My nextdoor neighbor has DSL from AT&T but AT&T refuses to hook me up to the same system. The system next door is 1/2 mile from the terminal box whereas my terminal box is 2-1/2 miles away. AT&T people have explained to me that my telephone service is compromised because my phone connection is too far of a distance to that terminal box. There are many, many breaks and repairs in those lines and AT&T staff have repeatedly asked AT&T to supply DSL to the rest of us in the community. I am disgusted with AT&T and do not go to a competitor because that new entity would use the existing AT&T line. I am unable to rent the mobile home on my property because no one wants dial-up for the Internet.

I would like nothing more than to never see the logo of AT&T again! I do have to have a land line though and am trapped by the poor service and attitudes of AT&T.