Complaint Rating:

Company information:
Lowe's
Port Saint Lucie, Florida
United States
lowes.com

I went into LOWE'S & bought a saw for my husband for Christmas. I went out to the parking lot & my car would not start. I looked & it was out of gas!! It was the first experience of this ever happening to me. I went back into LOWE'S & asked for help to locate a gas can & as I was walking to pay for it I came across some people that worked for LOWE'S & asked if someone could take me across the street to the gas station. The Manager (I don't know what department) was there his name was Steve Drigds. He came right back to me & said no way because we don't allow store employees to go out of LOWE'S when they are working. I then explained that I had a bad foot & bad knee. He said that is too bad. With tears in my eyes because I was hurting so much & the feeling that no one would help I took the gas can across a very busy highway of 6 lanes & tryed the best I could to get across. I finally did & then I didn't know how to put gas in the container so I asked this guy if he could help & he said no I then asked another guy & he very nicely told me how. I proceed to get gas, pay, & go across the street again & I saw a policeman & he never even raised his hands & I looked staight at him. I put the gas in my car went back into the store & took the saw back & received my money back & I will no longer go into LOWE'S again. TALK ABOUT HELPING PEOPLE IS A JOKE AT LOWE'S.