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Sears Complaints - Bad service

Review all Sears complaints

Sears
Posted: 2008-10-17 by Jacqueline Bridges  [send email]
Bad service
Complaint Rating: 0 % with 0 votes
Company information:
Sears
United States
sears.com

I purchased an extended warranty on a Bissell Vaccuum. When I took it into a Sears authorized service center, they indicated that it was unrepairable and to contact Bissell. Bissell indicated that it was past the one year factory warranty and to contact Sears. I am now in a loop of calling Sears, Bissell, and Sears Protection Company, with each pointing at the other. Conclusion, this extended warranty purchased through SPC is worthless.----Update, after numerous calls, SPC finally stepped up and gave me a new vacuum. I am now happy- but wonder why I had to do so much phone work to get this done?
Comments United States Products & Services
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