Complaint Rating:

Company information:
Bloomex
Canada

My Brother -in- law died Christmas day. With it being a bad time I figured I would get flowers delivered. I decided to try on-line. What a mistake. I was embarrassed and humiliated. Not only were they nothing like the picture they have on the website, but half were dead or almost there. I have to say I got a very nice gentleman helping me and he offered a replacement but it was too late. My brother-in-law was being buried in two hours! So he offered me a full credit for the full amount. I gladly took it. Well again I thought I could trust them. Nope. I ordered a gift basket. It was to say sorry to my sister and I made a custom order for the total credit. What a sham! 7 items that were small or just one cookie or handful of jelly beans! It is a scam! If you think your getting something good forget it. Do NOT believe the pictures! Never will I ever trust on-line products from anything. I'm done.