Complaint Rating:

Company information:
HP
Tennessee
United States
Phone: 1- 877-917-4380 x94 #1
hp.com

I bought two identical laptops from HP. Model dv6105US RG253U

They have BOTH been returned to HP *5 TIMES* !! They BOTH have
had to same problems-- 1. Bad key's 2. overheating 3. DVD player to loud
4. power supplies overheating 5. Video Flashing 6. re-install Windows XP Pro
*MANY* times!!! They never once suggested that they would send us a
different model.

I ALWAYS sent along a list of problems, and asked for a letter to be included
telling us what was repaired/replaced. THAT NEVER HAPPEN!!!

Example--
The units were BOTH in Warranty. Mine was sent back to HP, and they
wanted to charge me to replace the Display. NO WAY!

Now they are two years old, and no warranty left! I even paid for an
extra year of warrant through Staples. And now that warranty is gone!

Now that I'm retired, I am now ROYALLY SCREWED! Since I have no
chance in Hell of ever getting laptop's again; and...my wife's unit is
about to head to the dumpster!!!

#### I HATE YOU HP, YOU BASTARDS !! ####

I'm also going to post this on my web site: http://techurls.tripod.com/
as well as my Blog.

BTW-- I was tired of talking to an indian woman, (they are the worst
to understand.) Then I talked to a man, indian, not quite as bad.

I finally was fed-up and finally contacted a manager to seem to help
to a point, but was my best choice! They, (HP), won't like it, but
to get to some help, (not all help) call this number, and these guys:
Kevin or James - 877-917-4380 x94 #1

I hope *LOTS* of people with laptops bug the HELL out of HP !!!

-nuff said!