Complaint Rating:

Company information:
AAA
California
United States

I was told many times by AAA that I have to have both the comprehensive and collison coverages on my car. I just want collision and NOT comprehensive. There is even an separate entry on the policy to enter the different premium. Comprehensive is when the car is NOT moving. Collision is for car is moving. I removed both comprehensive and collision (savings of $500); then the Underwritering Manager called me the next day to ask whether I had any misunderstanding. I said: NO. (Unless AAA is honest, I will not give AAA the business).

There should be some consumer protection / regulation to guard against a ripoff.