Complaint Rating:

Company information:
FedEx
United States
www.fedex.com

I thought FedEx is a reputed comp, no any more...I recently shipped a package with 2 delivery with signature requirement ( as it was an imp. mail) but unfortunately there was nobody at the recipients address, so I call FedEx to make it without signature. The *** tells me that she will do the needful and it’s all taken of. Well, next day to my surprise it shows that the package still needs the signature. So I called again and now she wants a fax letter to be sent. Now how the *** do I send a fax, I don’t have one at home. Does not matter to them, they don’t care if u r not able the fax...that’s the reply that I got from the supervisor. It’s unbelievable, they don’t realize that I am paying so much so that it reaches on time, I should have just gone by the USPS, they r much more reliable