Complaint Rating:

I followed proper protocall with countrywide . As many americans i changed jobs to were my salarie changed i asked countrywide to move 2-3 months of my payment to the back of my loan . they had me send in a letter of hope .They said then i should be fine - when i called to see if the loan could be modified they told me nothing could be done . I have ask countrywide to help me not fall behind in payment and even take 1/2 of the morgage payment until i got caught up. times as you know are hard now many americans are trying to keep there home i need help asap . thank you - if you can help me ceo- of countrywide my e- mail adress is alstdav7@aol.com if you need any additional info let me know .anthony alston