Complaint Rating:

Company information:
Dell Computer
United States
dell.com

I bought a new computer and it had several problems, they sent me a referbished computer and it has had several problems, that they have been unable to fix. The computer has been sent to the depot for repair. They have replaced the hard drive and the mother board, mutliple times and now after I have lost several weeks in wages, they want to send me a refurbished one. I already had someone elses problem child, I Do NOT Want Antoher. i have spent probably 20 hours just in communitcating with dell and trying to get the issue resolved. I could have purchased a new computer and saved myself money.