Complaint Rating:

Company information:
Bally's
United States
ballyfitness.com

I had joined this gym as I was diagnosed to be diabetic and doctor recommended me to do exercise, I am very lazy to work out so I decided to join the gym were I will be regular. I joined this gym for 1 year and here where I did the mistake. When I joined I was told to take personal instructor, I agreed and for this they told me to pay some thing extra. I was already taking my health very lightly so I decided to go for it no matter it costs a lot but I would be under perfect watch. The first day was the best I had my instructor following me and the counts of my exercise I felt it to good, but after 2 days I found that they instructor was not bothered to come forward though I had paid for it, this went on for a week and I was very disturbed so I complained to the person on the desk who insisted me to take this facility. He told me to be calm and would see to it that I was given what I had paid for, but----- no the things were same. I was very disturbed and wanted to just quit but they told that they would never give a refund I am stuck up with this gym. People go to relax and be fit; I am there just because I have paid the money. There are many in the town think before you join them.