Complaint Rating:

Company information:
Direct TV
United States
directv.com

Shame on Direct TV. After several years of doing business with Direct TV and thousands of dollars in fees for premium service, tivo's etc; I made arrangements to relocate to UT Knowing I would only be in a rental house for 6 to 12 months before finding a permanent residence; Direct TV told me they would suspend my account until I notified them. I was sent a $135 credit on payments made, which I never received. I called them to let them know I was moving and had never received boxes to send the receivers back and requested a pick-up of the boxes and HD tivo's.

I was told if I did not move them to UT and retain their service; I would be charged over $300 dollars for breaking my contract early? This was a total misrepresentation of what I had been told when I transferred their service to our new home in colleyville from a previous residence in Colleyville where i had their service since their inception. After seeing all the bad reviews on Rip Off reports; I see this is a standard practice. Stay away from these guys. They mislead and blatantly lie. A terrible way to do business. Shame on Direct TV for shoddy deceptive business practices.