Complaint Rating:

Company information:
Vonage
United States
vonage.com

Vonage is the worst telephone company...Do NOT sign up with them. They lie to you all the time. Their customer service people are insulting, give you the run around. And then give you a problem when you want to cancel. They even had the GAUL to ask which company was going to be providing new service to me...I couldn't believe that...It wasn't any of their business.

I had other issues with their horrible service. INCLUDING not everyone can be connected with them..Various phone numbers don't work with vonage. You can't call them and they can't call you...Why would anyone need a phone carrier with HORRIBLE service.

I also told vonage I am NOT paying them a disconnect fee. No where does it say there is one. I used them for over a year...One year yes I agreed to...I didn't agree to a disconnect fee. I asked them if there was one..>They said 'no' when I signed up...>Faulty advertising yes...Lieing...Yes. They lied to me and I don't like it...I am NOT paying them an added dime.