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1.9 9 Reviews

Avo Buy Complaints Summary

2 Resolved
7 Unresolved
Our verdict: When using services from Avo Buy with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Avo Buy reviews & complaints 9

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ComplaintsBoard
J
6:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Avo Buy order id: 127046

Thank you for your interest in AVOBUY products. Your order has been received and will be processed once payment has been confirmed.

Order Details
Order ID: 127046
Date Added: 08/29/2014
Payment Method: Bank Transfer / Wiring Instructions
Shipping Method: Free Shipping
Email: [protected]@yahoo.com.mx
Telephone: [protected]
IP Address: 99.119.24.96
Instructions
Bank Transfer Instructions

BANK TRANSFERS / WIRING INFORMATION

Please submit your payment to AVOBUY, Inc Banking Instituion below:

Bank Name: Union Bank
Account Name: AVOBUY, Inc.
Account Number: [protected]
Routing Number: [protected]
SWIFT CODE: BOFCUS33MPK

Memo: Your ORDERID

Your order will not ship until we receive payment.
Payment Address Shipping Address
Jose Hernandez
15421sw 81st circle lane unit 25
miami, Florida 33193
United States Jose Hernandez
15421sw 81st circle lane unit 25
miami, Florida 33193
United States
Product Model Quantity Price Total
Samsung Galaxy S5
- Color: Black
- Storage Size: 32GB
- Carriers: Unlocked / ANY SIM SM-G900F 1 $380.00 $380.00
Sub-Total: $380.00
Free Shipping: $0.00
Total: $380.00

I never received the product or the money back

transfer of my account

We have received the following transfer request on August 29, 2014:

*********************************************
Item #: [protected]
Amount: $380.00
To: AVOBUY, Inc
Fee: 3.00
Service: 3 Business Days
*********************************************

You can always check your transfer status on the Review Transfer screen at www.bankofamerica.com.

Sincerely,

Member Service

www.bankofamerica.com

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ComplaintsBoard
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11:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Avo Buy iphone 5s silver 64gb unlocked

I ordered online at avobuy.com an iPhone 5s 64 gb silver unlocked last August 9, 2014 on the same day I sent a money order worth $ 380.00 from my Well Fargo Bank to Union Bank under Avobuy, Inc. Account their account number is [protected] routing numer [protected] swift code BOFCUS33MPK memo your ORDER ID I waited until today but I did not received my order. I went to their website but it said it's redirected I don't know what doesn't it mean. I called this [protected] but I don't understand their voice mail.

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Mgkplumbing
, US
Sep 01, 2018 11:59 pm EDT

Avo supply.com sucks. DONT NOT BUY ANYTHING FROM THESES SCUMS. Ordered air pods never showed up. But my money was taken right away. Can't get anyone to respond. No valid number or email address. Beware www.avosupply.com they suck!

ComplaintsBoard
T
8:51 am EST

Avo Buy fraud, liars

“AVOBUY.COM RIDICULOUS LIARS” DON’T BUY ANYTHING FROM THIS SIDE!
‘’ PLEASE DO NOT GIVE YOUR MONEY AWAY!
In 2013 Christmas time I was looking for my lucky DEAL ON PC …so after searching I found “AVOBUY.COM” as my best deal... after I researched for reviews I found okay! So I send a check and they received on 01/25/2014.. so I wait for my pc to arrive
30 days, not yet, 60 days not yet, 90 days not yet, 120 days not yet, 150 day not yet, 180 days not yet, 210 days not yet, 300 days nothing………..every time I send a email(because that the only way they do’not anser phone) THEY RESPOND:
"Please have patience with our refunding arrangements you will receive your FULL Refund. "

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Update by tecamm
Jan 25, 2015 9:23 am EST

“AVOBUY.COM RIDICULOUS LIARS” DON’T BUY ANYTHING FROM THIS SIDE!
‘’ PLEASE DO NOT GIVE YOUR MONEY AWAY!
In 2013 Christmas time I was looking for my lucky DEAL ON PC …so after searching I found “AVOBUY.COM” as my best deal..., after I researched for reviews I found okay! So I send a check and they received on 01/25/2014.. so I wait for my pc to arrive
30 days, not yet, 60 days not yet, 90 days not yet, 120 days not yet, 150 day not yet, 180 days not yet, 210 days not yet, 300 days nothing………..every time I send a email(because that the only way theydo’not anser phone) THEY RESPOND:
"AvoBuy Support (AVOBUY.COM)
Jan 8, 6:13 PM
Please have patience with our refunding arrangements you will receive your FULL Refund" TODAY IS JANUARY 25 2015 AND I HAVEND RECEIVE MY MONEY YET!
PS: THEY START REFUND MY MONEY BY SENT TO MY ACCOUND .02-.98 CENTS A DAY! ...PLEASE DO NOT BUY ANYTHING... SAVE YOUR MONEY

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Is Avo Buy legit?

Our verdict: Complaints Board's thorough examination reveals Avo Buy as a legitimate entity with notable strengths. Despite a 22% resolution rate on customer complaints, which invites a closer look, Avo Buy stands out for its commitment to quality and security. Clients considering Avo Buy should delve into its customer service record to gauge compatibility with their expectations.

Avo Buy earns 94% level of Trustworthiness

Perfect Trust Endorsement: Avo Buy achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Avobuy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Avobuy.com you are considering visiting, which is associated with Avo Buy, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Avo Buy's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Avobuy.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The avobuy.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
ComplaintsBoard
V
9:09 am EDT

Avo Buy I can't return money and cancel my order

I had really bad situation with the company Avobuy. 3 months ago I decided o buy from them. I placed the order and paid for it, but the seller didn’t provide confirmation info. I thought that it was strange, so I decided to call to the customer services and cancel my order. I called and left messages, but no one replied. They didn’t return my money and I have no idea what measures to take now. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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ComplaintsBoard
A
8:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Avo Buy Everythings

I have been dealing with Avobuy.com for almost a year trying to get my refund from them. I purchased from them in September 2013. I was waiting and waiting for almost 6 months and every time I contacted them, they always said they will have to check with the vendor. So I thought this is not going to work. So decided to contact them and asked for refunds, still nothing. Today is June 9, 2014. Do the math! What a scam!...don't EVER EVER buying anything or considering buying anything from them.

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vinh pham
Saint Paul, US
Aug 26, 2014 2:57 pm EDT

I have order ipad on ovabuy.com, I has been cancel 50day, I request refund back money they not refund, they alway scam money everyone, my order id 116595

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mohamed m ali
Clifton, US
Jun 17, 2014 5:35 pm EDT

I purchased i phone 5s on line from avo buy.com on april 7 / 2014 i was told that the phone will be delivered within 60 days i called avo buy.com on the phone i was told every thing is okey and i will be recieving it very soon today is june 19 and still not recieved my phone i think this company is a scam

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Shaval
New Rochelle, US
Jun 18, 2014 1:13 pm EDT

I had the same thing happen. I emailed them monthly to see where my product was. Always waiting for the vendor. Put in dispute with Better Business Bureau and they never answered them. Today I contacted my credit card company who will investigate. Hopefully I will get a refund from them.

ComplaintsBoard
D
7:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Avo Buy - the company attends to take refund money

I ordered an iPhone 5 through www.avobuy.com on 3/22/2014. The Avobuy asked to pay $377 using my bank check account. The order number was 105850. The receiving day is 60+ days as stated in the website. I started to read blogs and found the iPhone that actually takes 6+ months to have it. Therefore, I thought it is too long to wait it. I followed the refund...

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ComplaintsBoard
C
2:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Avo Buy refund your money as soon as you can

I ordered the products on 09/27/2013, they didn't ship orders after 4 months waiting, I called and emailed, they answered, but same words came to me every time, and told me that they were working with vendors. I asked the refund last week, and called my credit card company to get the refund, I got email after one hour I called credit card company. The Email said
" All orders will be placed in queue, and our customers will be contacted before each shipment. All orders processing and shipment time may vary, on average it's between 30-190 days depending on order size and bulk discounts we get from our underlying carriers."
Don't buy from Avobuy, if you bought something, get refund as soon as you can before they run away with your money. You will never get products from them.

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Carolyn Murray
Cleveland, US
Nov 13, 2014 1:33 pm EST

I ordered a Playstation 4 never got it kept getting run around want refund.miss murray

ComplaintsBoard
P
6:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Avo Buy Not delivered, Not refund, Not Response

HELLO,
I Have been ordered through Avobuy.com WII Nintendo Game console on Dec 03rd they said 30 +days of delivery, but still i didnt recevie anything, meanwhile i have contacted customer care but no response, i send many mails but still not reply, now i request to refund for my money, i dont know whether they will process my refund or not...if they make each customer 30days for holding money if you calculate is it good bussiness however they will get profit for our money that they hold 3odays and more, We only get lose, so my opinion please dont buy anything in Avobuy.com...anyone advise me where i can complaint in the US regarding this fraud Avobuy.com in order to refund my money...please help me

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Copper Phoenix
, US
Mar 27, 2016 9:11 pm EDT
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I have to say I am surprised. I ordered my first iPhone 5 from them and had no problem. I received the phone within 90 days, just as indicated on the web. Runs wonderfully and I now have passed it on to my 15 year old stepdaughter. Unlocked unit was activated by Verizon and switched by Verizon smoothly.

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Jahjank
Sparks, US
Oct 03, 2014 5:35 am EDT

Let's get Avobuy off of the web.

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Jahjank
Sparks, US
Oct 03, 2014 5:34 am EDT

I have the same problem. I asked for a refund and get no response. My password has been changed and Avobuy will not reset it. I call on the phone and get no answer. Looks like we all have been had. What can we do?

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Jojo m
Kearney, US
Sep 17, 2014 5:15 am EDT
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They have had $1300 of my money for almost a year and I can't get a refund. Why are they able to stay in business? We need to shut them down.

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avobuy stole my money
, US
Aug 27, 2014 7:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought an iPad from them almost a year ago, I never received my I pad, I call them they never answer I sent them an email asking for refund they reply back and theythey said they will put money back in my acct in 30+..it s been 3 moths now an haven't got it yet ..can anybody help thow o get money money back from them

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SAshokkumar
Fremont, US
Aug 14, 2014 5:12 pm EDT

It's a scam site..pls don't buy any product..I had lost $352. :-( Pls suggest how to get the money back.

VietnamPsychic
VietnamPsychic
Littleton, US
Jun 27, 2014 10:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

avobuy website needs to be shut down before other innocent will lose there money ! And needs to be reported an file in system...

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Brad Jonsklift
Tontitown, US
Mar 25, 2014 10:40 pm EDT

www.avobuy.com claims to sell Target gift cards for $123 that are valued at $300. I believe their website is a total scam. Beware!

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junior marcos
, US
Mar 03, 2014 10:28 pm EST

This Avobuy does not exist.
They are fake, I you are planning to buy something with AVOBUY, forget about it, because you will never receive. They still your money.

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william thomas
St. Amant, US
Mar 01, 2014 4:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i ordered a ps4 almost 60 days ago i asked for a refund of my money 208.00 they email me and said they would have my money bacc in my account within 7 days well it has been almost two weeks and they still have not refunded my money i believe that avobuy is a scam donot buy anything from them i am going to get intouch with better BBB and file a complaint i just want my money back!

ComplaintsBoard
M
11:27 am EST

Avo Buy Never got the order

I purchased some items from an e-shop called Avobuy.com but never got them delivered. This company claims that everything was dispatched on schedule and if it hasn’t arrived yet it is the fault of post office. Well, it is not my problem is it? They are responsible for the product right until the moment I get it. Avoid this e-shop!

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Tran Doan
, US
Aug 07, 2016 12:16 pm EDT

Avobuy .This is a dishonest company do not trust them .I do not to talk much .Just say F.fffff

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Brent Gruesbeck
, US
Dec 25, 2015 12:05 am EST

Ordered a phone over a year ago and still don't have it. $500 out of my account but nothing to show for it.

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Ash-1
Owings Mills, US
Mar 01, 2015 7:17 pm EST

I am only waiting to see what going to happen at last. my order is almost a year now, never received them yet. their website is even redirected to a different domain. but I hope my orders will come in one day. always hope for things that are real, and not things that you cant comprehend them.

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avoscam
West Minster, US
Dec 10, 2014 4:54 pm EST

Everyone who got scammed, multiple people need to contact the California Attorney General's Office, Kamala Harris. If enough of you complain they will investigate Avobuy and freeze their bank accounts before they can spend all the money he scammed.

http://oag.ca.gov/contact/consumer-complaint-against-business-or-company

and download their form and write a real letter as well. Avobuy must be stopped

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preciouspink2014
mt. jackson, US
Dec 02, 2014 11:12 am EST

hi i placed an order on march 2014 after 30 days i never received my order 112462 so i asked fora refund on april 16 2014 i still have not been accredited for my refund it is now december 2014 i have been emailing them and calling they either hang up or say that my order refund is being reviewed and that i need send them my account number routing number and they will put a little money in my account each week i do not trust this trash of company plz help what do i do

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jpaddy41
, UG
Nov 18, 2014 7:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

i ordered for a samsung Galaxy note 3 on the 9th of April 2014, Order ID: 110606 at USD 406, after waiting for 3 months without getting my phone i requested for a refund on the 9th of July 2014, its now almost 4 month no refund has been made, all the say is wait for 30+ days. these are thieves, some one should come out and help us with this company, am not giving up, until when i have my money back.

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esmin Kattan
Omaha, US
Oct 29, 2014 9:09 pm EDT

PLEASE, DON'T BUY ON AVOBUY.COM
If you want to lose your Money, go ahead. They are SCAMMERS. THIEVES

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kcbomb
roscoe, US
Oct 25, 2014 12:39 am EDT

Avobuy.com is a scam. I placed four orders with them, the first of which was placed 359 days ago and I never received any of my items. 31 days ago, I requested refunds for two of my orders and they said I would be refunded within 30 days, which I wasn't. Today, I filed a complaint with the Internet Crime Complaint Center (IC3). I encourage everyone who had a similar experience to do the same via http://www.ic3.gov/complaint/default.aspx. I am also filing with the Better Business Bureau and my local authorities. I paid via credit card so I am also disputing the charges via my credit card provider. I will also be posting my experience on Youtube, social media and other forums to ensure others are well aware.

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gustino
, US
Sep 08, 2014 12:38 pm EDT

i bought a computer april 7th 2014, now is september 8 more than 5 months and I have not received anything. i paid $340

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order 4402
Wheatfield, US
Sep 05, 2014 5:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I can tell you this is a giant scam company, i ordered a note 3 cell phone, order 4402 in sept 2013. After about a hundred phone calls, and emails i get the same answer we are waiting on the vendor, when you try to call it takes 50 minutes for them to pick up the phone, trust me i did the homework. they have people working for them who want to put oh such good comments on the web, just like you tube. they have to pay you 50.00 to open your package, they are raking in the money and scamming people out of so much. where can we go, i even filed a complaint with the FBI, attorney generals office and the BBB

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