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AvaTrade Capital Markets Australia Pty Ltd.
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AvaTrade Capital Markets Australia Pty Ltd.
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2.3 3 Reviews

AvaTrade Capital Markets Australia Pty Ltd. Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with AvaTrade Capital Markets Australia Pty Ltd., which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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AvaTrade Capital Markets Australia Pty Ltd. reviews & complaints 3

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ComplaintsBoard
S
11:38 pm EST

AvaTrade Capital Markets Australia Pty Ltd. My ib commission 1000 usd is cheating the company...

Avafx is fraud broker... My ib commission cheating for this company... Referral link: http://www.Avatrade.com/?Tag=8074
Commission base: per trader $250, $350, $550
Sub affiliate link: http://www.Avapartner.com/?Ref=8074
Sub affiliate commission base : 10%
Tracking id: 8074

2016 january my commission amount is 1000 usd is not paying for me...
Donot believe this company... Avafx manager abdulrauf yousef is a cheating person.. I am request many times but not pay the amout...

Attached email conversation below:

Sir,
My all client are deposited more than 500 usd ok... Not for 100usd
Kindly release the fund after change the deal immediately..
You are decision is very suddenly...
All clients are very new clients.. Loss the money very quicky... Full profit to go you only..
More clients are waiting for the deposit..
Release the fund after I agree your decision

On fri, jan 22, 2016 at 5:10 pm, abdulrauf yousef wrote:
We can keep the deal on hold, and wait for increase on the spread
Currently the spread is 4$ and your commission is 1000$, doesn’t make sense!
You need urgently to increase spreads, otherwise it will stay on hold
Don’t expect 250$ commission for 100$ deposits! Even if it is the deal
When the deal was given, it was given because we expected more

Regards,

From: soundarapandian n [mailto:[protected]@gmail.com]
Sent: friday, january 22, 2016 1:30 pm
To: abdulrauf yousef
Subject: waiting for your reply message

Dear sir,

Waiting for your reply message
Kindly do not change to deal this month... Release the this month commission..
After next month (February) iam agree your deal..
More clients are waiting for the deposit...

Thank you
Soundarapandian

On fri, jan 22, 2016 at 4:31 pm, abdulrauf yousef wrote:
Hi sir,
It is clear to me, but we are talking about business, it should be profitable for both of us
At the existing deal, we are not profitable at all, we even in loss of about 900$
You need to agree with me that every business want to be profitable, so deal must be changed
If you believe that you can increase spreads, so we can keep the deal but hold the payment until we see the spreads, at least at least 20 lots per account, then we can release the commission.

Please let me know whether you want your commission to be on hold, or to have new revenue sharing deal

Regards,

From: soundarapandian n [mailto:[protected]@gmail.com]
Sent: friday, january 22, 2016 8:54 am
To: abdulrauf yousef
Subject: re: deal change needed!

Dear sir,

Iam a old parter of avafx..
Long time iam deal to cpa only..
Iam not like on revenue share..
I don't like deal change...

In future I have expecting high deposit from my clients..
Kindly support for me..
Kindly to not change deals..
Thank you
Soundarapandian

On thu, jan 21, 2016 at 8:28 pm, abdulrauf yousef wrote:

Dear soundara,

I am abdulrauf from avatrade marketing department
Recently we noticed 3 accounts opened with small amount of deposits
We don’t expect high spreads to be generated from such deposits, we expect much more from you if you have the cpa deal.
Thus, and since we are business company and looking for profits for us and for you as well, we need to change the deal immediately to revenue share.
We can offer you one of the following deals:
1 pip
10$ per lot

Please let me know what deal are you interested in
If you still want to have the cpa deal that you have now, we pay the commission of cpa only once we see minimum trading volume of 20 lots in each account – 60 lots in total for this month
You have cpa deal, so we expect high deposits

Please get back to me and update me what deal you choose, based on this month performance we will set a new deal starting from next month

Regards,

Abdulrauf yousef
Business development manager

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11:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AvaTrade Capital Markets Australia Pty Ltd. Fraud account management (account no 2157800)

I have Registered an account with merchandiser name AVAFX, and they agreed to appoint me an account management under their responsibility to do currency trade on line in there trade platform in behalf of me by taking commission with having access to my password and username.

Also the offer me good profit in very short term on month of AUGUST/2016,

Therefore in recent weeks, I found out my whole investment was in risk by them, I requested them many times, please stop trading and refund my investment, .but unfortunately nobody was welling, only by keeping me waiting with hopes ..even I try to change the password and user name, no options was available .

Also today I found out on line, they have closed all open position currencies and keeping balance of 150 US dollar in my account from 7250 US dollar total investment.

Please I request your team to help me in to this issue ..

thank you, with the best regard,
babak zaker,
[protected]

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4:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AvaTrade Capital Markets Australia Pty Ltd. Con artists

I was trading forex on 29th Oct. 2008 and Avafx stole from my trading account just over $200 by sending me a wrong margin call and liquidating all my open positions.

The trade had gone against me that evening.My used margin was $225.My usable margin had gone down to -$130's and my equity had also downed to $50's.And that was the lowest did my trades reach.If the trade had continued downward till my usable margin had reached -$210, i would have deserved a margin call, but it did not.

There was a rebound and the trade turned suddenly in my favour.My equity rose from $50 to about $221, and my usable margin went up to -$3.71.I was smiling when at that point, a margin call came and all my open positions were liquidated and I lost my equity of over $200.

The margin call which I received was wrong because my equity of over $200 was enough to maintain my open positions and if ever i was to receive a margin call, it should have come when my trades were really bad at-$130's for usable margin and $50's for equity but not when the trade was favoring me and the figures had improved tremendously.

I have reported this matter to Avafx but they insist that it was a margin call issue but they cannot support their assertion with any figures.They are actually thieves and i want you to assist me to get my money back.

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