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Auto Parts Giant Complaints - Poor customer service

Review all Auto Parts Giant complaints

Auto Parts Giant
Posted: 2008-07-01 by Repport [send email]
Poor customer service
Complaint Rating: 100 % with 5 votes
Company information:
Auto Parts Giant
Tennessee
United States
www.autopartsgiant.com

About 10 days to ship parts. Then shipped a substitute product of inferior quality without notification. When I inquired about returning the items and reimbursement, the company emailed a return authorization number and included a note that a 20 % restocking fee applied and shipping cost would not be refunded. No more of my business to this company.
Comments United States Cars, Parts & Vehicles
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More Auto Parts Giant complaints
Auto Parts Giant - Shoddy, incompetent, rude

Comments

8 days ago by Herbert Curley [send email]
They take over aweek to ship orders, won't answer emails, they put on hold when I called about my order for over 30 minutes, I never got to speak with a company rep. WHY WON'T THEY TALK TO CUSTOMERS? It is scary to do business with this company!
5 days ago by Mike Peterson [send email]
Auto parts GIANT is the WORST company ever, I coud not find anything wrong the the site till I ordered it 3 weeks to get my order.
I'm a SUCKER.. don't buy from there.

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