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Auto One Warranty Complaints - Fraud and cheating

Review all Auto One Warranty complaints

Auto One Warranty

Posted: 2008-12-19 by   Miky
Fraud and cheating
Complaint Rating:  100 % with 8 votes
Company information:
Auto One Warranty
310 Commerce
Irvine, California
United States
Phone: 949-475-9500
autoonewarranty.com

I'm entitled to a FULL REFUND from auto one warranty specialist and their Representative has acknowledged this. Ryan will not return my phone calls. His mailbox is always full and when you try to speak with someone else they say Ryan's the only one who can help you and when you explain he will not return phone calls they say there is nothing they can do.

I have been waiting for 6+ months and I'm told that my refund with the exact amount due will be 1/2 by check and 1/2 by mail. When I canceled my account, I clearly stated by FAX that they may not deduct funds from my account and they did it anyway. I have all my documentation.

I wonder how many complaints it takes to initiate a CLASS ACTION LAWSUIT???

I want them to honor their word and it would be only professional for RYAN to at very least return people's phone calls that he knows that are entitled to their refunds..
Comments United States Cars, Parts & Vehicles
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Comments

Sort by: Date | Rating
 319 days ago by   J.R. 0 Votes
It takes 5 complaints for a Class Action and I would like to see this happen. Everything you said is the same that has happen to me, and I have been dealing with Ryan as well. This company is real friendly when their taking your money but it all changes when you have a complaint. I canceled my policy on July 19th, I recieved a letter confirming this and was told it would take 3 months for a refund. This company has no intentions of refunding anyones money they are a complete rip off. Something needs to be done to stop them.
 303 days ago by   Angry Customer 0 Votes
I cancelled my policy with them 8 going on 9 months ago. I too spoke with Ryan who said that my refund would be broken up, part on my card and part in the form of a check. This took place August of 2008. He also gave me a date as to when I could expect my check. But of course it wasn't there. Whenever I call I am transfered to a ringing phone that no one answers. That is whenever the regular customer service representative answers the phone. I have left several messages and none of them have been returned. I wish that I had done research on this company before I trusted them because this is rediculous. What they are doing is theft. I don't understand how they can account for taking someone's money and not providing them a service.
 266 days ago by   frosttr 0 Votes
If anyone wants to move forward with a class action suit, I am more than willing to join. I have had the same experience. I even filed a complaint with the LABBB, which has gotten me no place so far. Have been trying to get my refund since October last year. Every time I call, I am told it is processed...but I never receive it.
Let me know if anyone wants to file a class action on this, or if there is one started that I can join. Mt email address is trfconsulting@yahoo.com.

Thanks
 210 days ago by   Joseph Patrinostro 0 Votes
The same happened to me, except I contacted their provider and they refunded my deposit the next day, they could not credit my AMX card because they did not receive the funds from Auto One Warranty- located at 310 Commerce Suite 150 Irvine Ca 92602-PH> 949 475 9500- Saleperson Joe Lopex-Why are they still in business-They were on CNBC last nite. Joseph Patrinostro-Tampa, Florida
 206 days ago by   Betrice 0 Votes
I am willing to file a class action suit against this company. I am beyond angry at this point...I cancelled my contracts and they stilled charged me and now giving me the run around about my refund. I spoke with Michael on 4/16/09 requesting to cancel my contract and was told that I would not be charged. It was impossible to get this issue resolved on the phone I was transferred to rep after rep and voicemail after voicemail and has not gotten anywhere!! If we get at least 5 complaints to move forward with this class action law suit I can be reached at betrice.pollard@yahoo.com.
 29 days ago by   ry 0 Votes
i work here this is a scam there is no refund or anything once they take your money it over...i quit and try to report it because i felt bad i work for only 2 weeks and quit once i found out it was a SCAM...beware and spread the words they are located in irvine ca 310 commerce and dialing off a florida number so you can track them down this is a SCAMMMMMMMM

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