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1.0 5 Reviews

Auto-Forward Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with Auto-Forward at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Auto-Forward reviews & complaints 5

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Newest Auto-Forward reviews & complaints

ComplaintsBoard
H
11:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Auto-Forward Turbo phone spy

I did not authorize a payment of $145.86 I was under the assumption it was $6.99 so I added my card information and then it was charged $145.86 I never used the app I immediately contacted turbo phone spy and was told I would get a refund in 3 to 5 business days and that's been over a month ago and no refund has been issued I have contacted you almost every day by email some without a response others with a powerline group response one saying I'd get my refund back to my orignal payment method and yet. I NEVER USED THE APP I NEVER DOWNLOADED THE KEY AND I WANT MY REFUND

Desired outcome: My refund

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ComplaintsBoard
C
1:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Auto-Forward Auto-forward

Feb6th my whole entire iPhone was over taken by a person using Auto-forward the MSpy app. It was awful! They ruined my Facebook. Stile all my pictures apps passwords emails applu id iCloud Microsoft identification videos YouTube Netflix bank information and stole money out of my bank account for over 3 months! I cannot get ahold of anyone and no one believes this is real. I have tried contacting the app and all my apps and nothing is bring done. No one understands! I have the codes and iPhone address. I need help to stop this. No one should have this happen to them.

Desired outcome: I need the information from the company to prove and show the information. I'm not looking to destroy anyone I just want proof of who is responsible if possible and proof this happened. Anything??!!!

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ComplaintsBoard
V
2:57 am EDT

Auto-Forward Keep away from Auto-Forward

This Auto-Forward is such a scam, do not deal with them!
I have purchased their product and it actually never worked. When I contacted customer service they pretended they wanted to help but never actually helped! Then I asked for a refund but they refused! What a joke!
Their refund policy clearly states that if a customer is not satisfied with the product he we be getting a refund! So where is my money you clowns?
And one more thing. When I called I spoke to one and the same person with a really strong accent and every time I called he used a different name. I just don't get it.
Keep away from Auto-Forward!

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Is Auto-Forward legit?

Our verdict: Auto-Forward emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with Auto-Forward.

Auto-Forward earns 21% level of Trustworthiness

Low Trust Caution: Complaints Board finds Auto-Forward with a 21% trust rating. Suggest safeguarding personal information when using.

Auto-Forward protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.

We conducted a search on social media and found several negative reviews related to Auto-Forward. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Auto-forward.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Several mixed reviews for Auto-Forward have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
ComplaintsBoard
A
12:07 pm EDT

Auto-Forward Rep was useless and wasn't able to reply to my questions

I bought app from the website www.auto-forward.com, but it was total scam. It didn’t have any manual, so I faced a lot of problem. It didn’t work, so I decided to reach the support team. I spoke with the rep, who told some ### and mumbled something. I was disappointed and decided to warn other people. They are scammers, ### and provide some fake app, so stay away from them and post comments about your experience with them.

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ComplaintsBoard
H
4:35 am EDT

Auto-Forward Impossible to reach these jerks

I decided to use the service from the website www.auto-forward.com. I wanted to recover my old deleted messages, but these jerks told me that they needed more time and promised to contact me back. I waited couple of weeks, but they ignored me. I called them and sent emails, but they kept silence. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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T
T
Tan Hopkins
, US
Oct 23, 2023 7:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Will give you false information, take your money, they will tell you they have processed your refund, then ghost you. You will not get anything. DO NOT USE, scammers.

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Contact Auto-Forward customer service

Phone number

+1 (888) 254-7957

Website

auto-forward.com

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