Auroralites Dog Collars, California Complaints & Reviews - Delivery Failure

Review all Auroralites Dog Collars, California complaints

Auroralites Dog Collars

Posted: 2009-12-17 by

derf22

Delivery Failure

Complaint Rating:

Company information:
Auroralites Saftey Systems Incorporated
California
United States

Ordered an Auroralites dog collar in February of 2008 for a total of $51.00 USD. I never received the dog collar. Even now, the owner Dave Youngman continues to make excuses via email and still has not shipped the product I ordered. I have my original invoice from him as well as the several emails we exchanged where he attempted to explain why he hadn't yet shipped the dog collar. He play's to your sympathy's but eventually he just stops emailing you back. <br />

His company has an "F" rating on the Better Business Bureau's website and the last time I looked he at upwards of 23 individual complaints for non-delivery of products paid for in addition to other complaints. This guy is a massive fraud and yet he continues to defraud people everyday. I urge everyone to investigate him and other sites before buying online.

http://www.bbb.org/kitchener/business-reviews/safety-and-rescue-equipment-sales-and-services/auroralites-safety-systems-in-mississauga-on-1152030

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29th of Dec, 2009 by

cladabu

0 Votes

I also ordered a collar and never received it, here I quote what he wrote back:
me: Hi, my order Invoice#: 2009-10-09-xxxxxxxxxxx has not arrived yet, is that normal or should I start thinking that something happened? Thanks for your replay.
Dave: No, no worries. I make these here and sometimes I get behind because I have some team orders to fill or I'm waiting for components to clear Customs. I do prioritize orders from working dogs so if you have a working dog let me know.

Dave
me:Hi Dave, I am so looking forward to getting it, I exercise a lot at night, I am in Seattle and it gets dark really early now at days. I understand your circumstances, but a piece of advice, I think you should prioritize orders based on individuals and teams; team orders would understand better having to wait more than a month to get it
Two months passed by, I never heard from him again, nor did I ever get the collar and arm band for a total of $111.00 dollars.
Do yourself a favor and forget about buying from him. Total FLAKE!

17th of Jan, 2011 by

MBMA

0 Votes