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Auction Monster Complaints - Unauthorized credit card deductions

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Auction Monster

Posted: 2007-08-20 by Sha  [send email]
Unauthorized credit card deductions
Complaint Rating:  100 % with 3 votes
After foolishly authorizing a 5.50 aud deduction - a supposed 'one off' charge, i have been charged around 67.00aud every month for 3 months. Has anyone got any contact details for these people so we can all try and get our money back??? I'm in Australia and can't find any contact details for them. I've also never received anything from them...
Comments Australia Scam & Fake Checks
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 824 days ago by Mike  [send email] 0 Votes
Trial Period and Billing.

By agreeing to the terms of the Agreement, Affiliate automatically receives 10-day trial to the Program. Affiliate has 10 days to try the Program and decide whether to accept the Program full-time. Prior to the expiration of the 10-day trial period, Affiliate may cancel its subscription by calling Auction Monster�s toll-free number at 1-800-609-5118 or writing to Auction Monster, 16192 Coastal Highway Lewes, DE 19958. Should Affiliate fail to cancel its subscription, its Subscription with Auction Monster will become active and Affiliate will be billed $59.95 on the 11th day after its trial begins and every month thereafter. If Affiliate�s payment is not submitted either by credit card or check within 30 days of the due date, Affiliate�s web site and services will be suspended. If Affiliate wishes to cancel and not be billed, Affiliate must call 1-800-609-5118 or write to Auction Monster, 16192 Coastal Highway Lewes, DE 19958. Affiliate also agrees to monthly billing. Affiliate expressly agrees to honor all charges and fees due.
 817 days ago by Amy Reardon  [send email] 0 Votes
I want a refund of $136.00 back to my account I didn't authorise the monthly instalments, I sent the DVD back to you and left a message that I don't want it.

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