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ATT Uverse Complaints & Reviews - false advertising

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Posted:    GHG

false advertising

Complaint Rating:  100 % with 2 votes
AT&T mailer says "Four channels can be recorded to the DVR or viewed simultaneously, up to 2 can be HD" When investigating further I was told that only 1 HD channel can be recorded or watched at 1 time. Sticking with cox for now then. At least I know what I'm getting.
Comments United States Entertainment
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 19th of Feb, 2009 by   Clay Wieland 0 Votes
I received a letter from AT&T explaining how they had "Great News". I could upgrade to DSL Xtreme 6.0 for only $5 more per month.
Well, naturally I called right away, to upgrade my up to now great service! Guess what they told me??? The 6.0 service is NOT available in my area!!
Don't you think these idiots would check to see if the service was available BEFORE they spent millions on a mass mailing campaign promoting the upgrade availability?
I live within one mile radius of the downtown AT&T switching station, which means I should be able to get screaming fast internet, right??? '
Thats what I thought?? This is a clear case of FALSE ADVERTISING at its finest!

Anyone else out there frustrated with this problem??

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