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ATT U-Verse Complaints - cannot get to reward center web site

Review all ATT U-Verse complaints

ATT U-Verse
Posted: 2009-01-19 by   Mary Harroun
cannot get to reward center web site
Complaint Rating: 67 % with 3 votes
Company information:
MERRY WALKER CORPORATION
MUNDLELEIN, Illinois
United States

iIRECEIVED A LETTER FROM att U VERSE CONGRADULATING ME ON SELECTING U-VERSE AND GETTING A REWARD BY PUTTING IN THEIR WEB SITE...http://www.att.com/rewardcenterand got nowhere...no web site...
Get them to clean up their act...it took six appointments to get U-verse people inhere to install internet and cable and another four appointments to get the phone system installed...what is wrong with them?
Mary Harroun,
President
Merry walker Corporation
Comments United States Consumer Electronics
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ATT U-Verse - Misleading Advertising
ATT U-Verse - Anything to do with U-verse!
ATT U-Verse - no reward?
ATT U-Verse - Overcharges/Refund Card
ATT U-Verse - HORRIBLE Customer Service
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ATT U-Verse - loss of signal
ATT U-Verse - TOO MANY

Comments

 Sort by: Date | Rating
 285 days ago by   Joann 0 Votes
I ALSO CAN'T GET TO THE REWARDCENTER TELL ME HOW TO GET THERE
 240 days ago by   Teri Renella 0 Votes
How about it! You go to the web site & they are trying to sell you something & there is nowhere on the site to complain about not receiving your rewards check.
 210 days ago by   JEFFREY SANDERS 0 Votes
I ALSO HAVE BEEN HAVING A PROBLEM WITH CLAIMING MY REWARDS CHECK. I CAN'T GET AN ANSWER ON THE PHONE EITHER. IS THIS A HOAX JUST TO GET CUSTOMERS TO PURCHASE U-VERSE SERVICE.
 133 days ago by   Danny Verdejo 0 Votes
Att sucks in general! I made 3 appointments and they never came. The 1st time they called me to say the tech was running very late and if I want to make another appiointment to do so. So I decided to call back fro a new appointment. The 2nd time I had a 8 - 10am appointment and after 12:40pm I called to cancel. I was put on hold for a long time. Then I was transferred to their dispatch people and re-transfered to the appropiate department only to be put on hold again. So, I called back as if I was placing a new order and they picked up the line fast. I cancelled. A few days later a rep called me and I made a new appointment. Again I had an early (3rd appt.) appointment. This time I had a 10am to 12pm appointment. At 1:30pm I got a call from ATT saying that they were short handed today and if it was possible to re-schedule. I could not believe this! If they were short handed they should have called early within the time frame of my appointment instead of keeping me home all day. I CANCELLED for good! Do not get U-verse, they do not know what they are doing.
 126 days ago by   Betty Olson 0 Votes
Betty Olson

I sent you a customer more then a month ago and have not heard a thing about my reward. I will not send you another customer until you clean up your act. I have friends that are waiting for my report. I am thinking about sending them to COMCAST!
 126 days ago by   Betty Olson 0 Votes
I sent you a customer better then a month ago and jhave heard nothing about my reward. I have friends waiting to hear my results. I think I will just send them to COMCAST.
 109 days ago by   Ambitious 0 Votes
Hello, for all of you trying to get to the reward center for att. This is how you do it. You go to the website www.att.com/rewardcenter and you will be at the reward center home page. I was having problems getting on their page at first too. But, I called their customer service number and it gave me the correct web address to the reward center. So, good luck to everyone. If you need a customer service number to call here it is: (866)342-4271

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