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CB Dental Services Aspen Dental 7333 Shallowford Road, Chattanooga, TN, 37421, US
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Aspen Dental
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Aspen Dental company logo

Aspen Dental

7333 Shallowford Road, Chattanooga, TN, 37421, US
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1 complaint
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Working hours
Mon
10:00 am - 7:00 pm
Tue
7:30 am - 5:30 pm
Wed
7:30 am - 5:30 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 1:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
A
3:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Aspen Dental - extra charge for unnecessary procedure

Buyer beware! I made a reservation for a cleaning and was quoted $57. I told them wait a minute under my plan the cost is $29. I asked for the four digit code to verify with my Carrington 500 carrier.She read me two sets of four digit numbers. I asked how come you're giving me two procedure numbers? She mumbled it's cleaning and mumble mumble. I asked several times what was that last part you said? She finally admitted it was for fluoride! I told her excuse me I only wanted a cleaning. She gave me her song and dance for a spit and rinse! Very sneaky! Know beforehand what you're getting into! Fluoride can be taken cared of with a daily mouth rinse from the drug store!

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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